Operational Efficiency in Financial Services

2nd Annual Conference: The leading strategic event for operations professionals

Who will you meet?

Here is a selection of those in the financial sector who have already registered, along with the confirmed speakers:

• Abbey Business Banking - Director of Strategy Delivery & Service
• ADMS Europe - Operations Director
• Allianz - Operations Director, Retail
• Banque de la Poste - Director Operations, 6 Process Management and Outsourcing
• Barclays Bank - Head of Operations and Development
• Basinghall Finance - Head of Operations
• Black Horse Finance-Senior Manager, Loans Processing
• BMW Financial Services- General Manager Operations
• Cambridge Building Society - Membership Services Manager
• Charity Bank Limited- Deputy Chief Executive
• Chubb Group of Insurance Companies - European Business Solutions & Operations Manager
• Churchill Insurance - Head of Specialist Claims Operations
• Citibank - Chief Marketing Officer EMEA
• Darag - Chief Operating Officer
• Earth Capital Partners - Chief Operating Officer
• Ecclesiastical Insurance Group - Transformation Director
• Financial Ombudsman Service FOS - Director of Operations
• Fortis Bank - Managing Director, Commercial Banking UK
• Fortis Insurance - Operations Director
• Global Aerospace Underwriting Managers - Group Operations Manager
• Greenbee - GM Operations
• Hiscox - Business Improvement Manager
• Hiscox - Chief Operating Officer, Hiscox Europe
• Hiscox - Broker Operations Manager
• Hiscox - Operational Performance Manager
• ING Direct - Head of Operations
• ING Direct - Sales and Operations Director
• Just Retirement - Head of Group Customer Services
• Kent Reliance Building Society - Head of Customer Services
• Kent Reliance Building Society - Head of Risk and Planning
• Kent Reliance Building Society - Head of IT
• Kent Reliance Building Society - Head of Compliance
• Key Retirement Solutions - Group Director
• KLP - Chief Information Officer
• Legal & General - Operations Director GI
• Legal & General - Head of Sales and Servicing
• Lloyds Banking Group- Director Outsourcing and Global Services
• LV - Operations Director Life and Pensions
• MGM Advantage- Operations Director
• MMA Insurance - Head of Customer Services
• Nationwide - Head of Retail Network Development
• Northern Rock - Chief Operating Officer
• Northern Rock- Managing Director - Mortgage Operations
• Norwich & Peterborough Building Society - Business Services Director
• Partnership - Chief Operating Officer
• PCE Investors - Chief Operating Officer
• Prudential - Head of Retirement Income Servicing
• Prudential- Implementation Manager
• PruHealth - Group Chief Operating Officer
• Royal Bank of Scotland - Delivery Manager
• Royal Liver Assurance - Head of Sales & Marketing
• Standard Life Group - Chief Operating Officer
• Steamship Mutual - Operations Director
• TD Waterhouse - Operations Director
• Towry Law- Head of Operations and IT
• Triodos Bank - Head of Personal Banking Customer Services & Sales
• Wesleyan - Director of HR
• West Bromwich Building Society - Head of Information Technology
• Zurich Financial Services - Associate Director, Strategy & Planning
• Zurich Financial Services - UK Property Claims Operations Manager