Welcome address by Marketforce

Marketforce and the IEA’s Inaugural Conference: Join industry leaders to explore the opportunities and challenges of an international insurance market
12th March 2012, DoubleTree by Hilton Hotel - Tower of London, London
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Monday 12 March 2012, DoubleTree by Hilton Hotel - Tower of London, London



Chief Executive Officer, Lloyd’s Market Association
David Gittings is Chief Executive of the Lloyd’s Market Association. He was Director of Regulation at Lloyd’s of London from 1995 to 2002 where he developed and implemented a regulatory regime at Lloyd’s fit for FSA purposes ahead of the changeover to statutory regulation at the end of 2001. In 2002 he joined Wellington Underwriting plc as Group Head of Risk, and was a member of the Group Executive Committee and a Director of Wellington Underwriting Agencies Ltd. He became Chief Executive of the Lloyd’s Market Association in December 2006.
This opening address will explore the market's response to both global economic conditions and the changing regulatory landscape. How far has the vision of Lloyd's as a modern, technologically innovative insurance centre been achieved and what challenges remain to be addressed? How do London Market insurers fare in comparison to their competitors internationally, and how can the industry ensure London continues to be the market of choice for insurance buyers across the globe?

Executive Director, Global Aerospace, Chairman, International Underwriting Association
Stephen Riley joined Swiss Re in London as a graduate trainee in 1977. He worked for the firm for the next twenty two years and was Managing Director of the UK Company from 1995. In 1999 he spent six months working for CLM, the first Lloyd’s corporate capital vehicle and when this business was sold he joined CNA as Managing Director of its London Reinsurance Company.
In 2002 he moved to Global Aerospace where he is now a member of the Board and Chief Risk Officer.
Stephen is Chairman of the International Underwriting Association of London, Chairman of the London Market Group and a Vice President of the Insurance Institute of London.

Chief Executive Officer, Tokio Marine Europe Insurance
Tadaharu Uehara (56) is the Chief Executive Officer of Tokio Marine Europe Insurance Ltd. He was born in Tokyo and graduated from Hitotsubashi University in March 1979.
In 2011 Mr. Uehara was appointed Director, Europe and Africa, of Tokio Marine & Nichido Fire Insurance Co., Ltd. Prior to this, from 2009, he was Senior General Manager, Europe, Middle East and Africa for the same company.
In 2008 Mr. Uehara was appointed to a number of positions, including his current role as Chief Executive Officer of Tokio Marine Europe Insurance Ltd. These were:
In 2004 Mr. Uehara was appointed Non-Executive Director of Millea Mondial, Japan, and of Millea Real Estate Risk Management. He also held the role of Deputy GM, Corporate Planning Department, Tokio Marine and Fire Insurance Co.
In 2001, Mr. Uehara became Vice President of Tokio Marine Management Inc. New York. Prior to this, in 1997, he was appointed General Secretary of Tokio Marine Labor Union.
Mr. Uehara joined Tokio Marine & Fire Insurance Co., Ltd. in 1990.

Head of Strategy and Propositions, AgencyPort Software
Stuart is an A.C.I.I Chartered Insurance practitioner he joined Agencyport in September 1999 from Allianz where he worked in the London Market Operations team, priory to this he worked Assurance General de France for 7 years and started his Insurance career working for an regional broker. During his time at Agencyport Stuart has held several senior positions working in the United Kingdom, North America and Bermuda.
Questions from the audience throughout

Director of Risk & Governance, Barbican Insurance Group
David has in-depth experience of risk, regulation and regulatory policy from all areas of the insurance industry. Prior to taking up his position at the Barbican, he was Head of Regulatory Affairs at RSA Group, where he coordinated the group’s activities on Solvency II, making an active contribution at European institutions and at industry working groups.
With regulatory experience going back to the mid 80s, David joined the FSA at its inception. He was responsible there for the supervision of Lloyd’s, developing and implementing much of the new FSA regime for the market. He developed and implement the prudential requirements for insurance intermediaries, before joining Lloyd’s in a senior compliance role where amongst other achievements he helped oversee the introduction of ICAS.

Actuary (Solvency II Lead), Hiscox
Jason joined Hiscox in 2007, and currently holds the title of Actuary and Solvency 2 Project Manager. He has responsibility for shaping the implementation of Solvency 2 for the HIscox Group. Hiscox is a Bermudan based insurance group, which has significant operations within Europe and Lloyd's of London. Jason's main focus is developing a workable structure that technically satisfies the Solvency 2 requirements for the various jurisdictions. Prior to joining Hiscox, Jason has held a variety of actuarial roles within Australia, including responsibilities in south-east Asia. The experience he has gained over the last 20 years encompasses most aspects of non-life insurance actuarial work, including holding Approved Actuary positions within 4 different countries. Jason is a qualified actuary and chartered accountant.


Board Member, Lloyd’s Market Association
Mark is a Board Member of the LMA and until recently the Underwriting Risk Officer and Director of Talbot Underwriting Ltd, overseeing 20 different underwriting classes. In addition to being a Director of the Lloyds Market Association, Mark is also the Chairman of the Non Marine Committee, and sits on a market group, Project Darwin contributing to upgrading market processes, Mark used to be Chairman of the LMA Financial Institutions business panel, and a lead underwriter in the class for over 20 years. He is an aerobatic pilot, a scuba diver and last year completed the RORC Fastnet and has just returned from completing the RORC Caribbean 600. Maybe a time to slow down, but the London and Lloyd’s market is simply too dynamic for that.


Head, Catastrophe Risk Financing Centre, University of Oxford
Dr Patrick McSharry is Head of Catastrophe Risk Financing at the Smith School of Enterprise and the Environment, University of Oxford. He is a Senior Academic in the Willis Research Network, a Fellow of the Royal Statistical Society, a Senior Member of the IEEE and a member of the International Institute of Forecasters. He takes a multidisciplinary approach to developing quantitative techniques for forecasting, classification, decision-making, and risk management. His research focuses on probabilistic forecasting of nonlinear complex systems, prediction analytics, and machine learning, and he is particularly interested in how decision-makers and policy-makers integrate information from quantitative and qualitative models. He has published over 70 peer-reviewed papers, is the Principal Investigator on a number of academic grants, and consults for national and international government agencies and the insurance, finance, energy, and healthcare sectors.
Questions from the audience throughout



Head, Catastrophe Risk Financing Centre, University of Oxford
Dr Patrick McSharry is Head of Catastrophe Risk Financing at the Smith School of Enterprise and the Environment, University of Oxford. He is a Senior Academic in the Willis Research Network, a Fellow of the Royal Statistical Society, a Senior Member of the IEEE and a member of the International Institute of Forecasters. He takes a multidisciplinary approach to developing quantitative techniques for forecasting, classification, decision-making, and risk management. His research focuses on probabilistic forecasting of nonlinear complex systems, prediction analytics, and machine learning, and he is particularly interested in how decision-makers and policy-makers integrate information from quantitative and qualitative models. He has published over 70 peer-reviewed papers, is the Principal Investigator on a number of academic grants, and consults for national and international government agencies and the insurance, finance, energy, and healthcare sectors.

European Marketing Manager, FINEOS
Graham has spent most of his career in the business application of technology although he began in education teaching both English and Mathematics in comprehensive schools and English as a foreign language at a university in Cyprus. He has covered the car industry, engineering, the oil business and for the last 22 years has worked exclusively in insurance and financial services. He was originating architect for a world-wide Life and Pensions administration system and subsequently its Global Product Manager. In the supply of IT based solutions he has been responsible for business development, consultancy, sales support and marketing for both European and global enterprises.
Speaker to be confirmed

Claims Director, Aon
David is an experienced lawyer who specialised in high value, complex multi-jurisdictional disputes for commercial and insurance clients, who joined Aon from Eversheds LLP in April 2005
David heads up the Aon Limited FSG Legal & Claims practice, which is part of the global wording and claims offering for FSG clients. David adds his extensive experience to the analysis, negotiation, broking and settlement of claims, and the drafting and development of wordings and coverages for Aon’s FSG clients (which covers clients and claims in the following areas):
Whilst in practice and at Aon, David has been involved in some of the largest losses that have affected Financial Institutions and the insurance market, including Fidelity, PI and D&O claims arising out of Film Finance litigation, Barings, Enron, Parmalat, Worldcom, Split Capital Investment Trusts, Endowment and Pension miss-selling, IPO laddering losses, Madoff, Lehmans, Al Ghosaibi, numerous regulatory investigations and the more ‘routine’ losses arising out of both internal and external fraud. David also both drafts and advises on insurance contract performance, client internal reporting guidelines and insurers reserving philosophies.
David’s team also carries out ICAAP insurance reviews, and carries out insurance gap analysis for both clients and in relation to M&A work. David is also responsible for FSG internal technical training on insurance, banking and executive liability issues and runs training seminars for Aon clients. David is a Committee Member of the British Insurance Law Association, a member of the London Market Claims Council and speaks regularly at international insurance, banking and executive liability conferences.

European Marketing Manager, FINEOS
Graham has spent most of his career in the business application of technology although he began in education teaching both English and Mathematics in comprehensive schools and English as a foreign language at a university in Cyprus. He has covered the car industry, engineering, the oil business and for the last 22 years has worked exclusively in insurance and financial services. He was originating architect for a world-wide Life and Pensions administration system and subsequently its Global Product Manager. In the supply of IT based solutions he has been responsible for business development, consultancy, sales support and marketing for both European and global enterprises.
Questions from the audience throughout


Claims Director, Aon
David is an experienced lawyer who specialised in high value, complex multi-jurisdictional disputes for commercial and insurance clients, who joined Aon from Eversheds LLP in April 2005
David heads up the Aon Limited FSG Legal & Claims practice, which is part of the global wording and claims offering for FSG clients. David adds his extensive experience to the analysis, negotiation, broking and settlement of claims, and the drafting and development of wordings and coverages for Aon’s FSG clients (which covers clients and claims in the following areas):
Whilst in practice and at Aon, David has been involved in some of the largest losses that have affected Financial Institutions and the insurance market, including Fidelity, PI and D&O claims arising out of Film Finance litigation, Barings, Enron, Parmalat, Worldcom, Split Capital Investment Trusts, Endowment and Pension miss-selling, IPO laddering losses, Madoff, Lehmans, Al Ghosaibi, numerous regulatory investigations and the more ‘routine’ losses arising out of both internal and external fraud. David also both drafts and advises on insurance contract performance, client internal reporting guidelines and insurers reserving philosophies.
David’s team also carries out ICAAP insurance reviews, and carries out insurance gap analysis for both clients and in relation to M&A work. David is also responsible for FSG internal technical training on insurance, banking and executive liability issues and runs training seminars for Aon clients. David is a Committee Member of the British Insurance Law Association, a member of the London Market Claims Council and speaks regularly at international insurance, banking and executive liability conferences.

VP, European Claims Manager, Chubb Insurance Company of Europe
Lynn joined Chubb Insurance in May 2007, in a UK claims management role and in November 2010 was promoted to European Claims Manger with overall responsibility for Chubb’s claims functions within the UK and the Continent.
She has over 25 years experience in claims management, having spent her career working for several general insurers.
Lynn is also a qualified mediator.

Head of Claims, Lloyd’s of London
David's career in the London Market started in 1986 working for actuarial consultants Bacon & Woodrow where he qualified as a Fellow of Institute of Actuaries in 1993.
David subsequently moved to QBE European Operations in order to assist in building their Lloyd's Operations. David was Managing Director of Limit Underwriting Limited between 2004 and 2008 with overall responsibility for QBE's Lloyd's Operations, chairing the LMA CSRB in 2007 and well as being a member of a number of committees within the Lloyd's market.
In 2011 David joined Lloyd's as Head of Claims, where he is responsible for the claims performance management framework for the Lloyd's market together with all aspects of claims operational and process reform.
In this session, a senior industry representative will interview two major insurance buyers. Questions will include:

Group Insurance Manager, MBDA UK
A qualified Management Accountant. Carried out a variety of finance related roles including management and financial accounting, audit, financial systems and mergers and acquisitions, before becoming involved in risk management in 2002. Subsequently implemented Group wide stand alone insurance programmes from scratch covering all major classes of insurance. Also responsible for the management of local policies in a number of European territories and in the US. Recently set-up captive insurer based in Dublin.

In this session, speakers will give a brief introduction outlining their assessment of the unique working relationship between the underwriters and brokers operating in the London Market. They will then take part in a panel discussion, which will be chaired by Alan Walker, Vice President, Head of Financial Services, Capgemini Consulting UK, and cover the issues listed below.


Chief Placement Officer, Willis UK & Ireland
Paul is responsible for broking strategy, the broking function throughout the UK & Ireland and is directly responsible for the London Broking Team and the National Technical Practice.
Paul was born in London in 1953.
In 1972 he joined the NU as a trainee inspector and then joined Cornhill in 1975 as a junior underwriter. From 1976 until 1989 he was with Sedgwick now Marsh, joining as an accident technician and leaving as technical director of Sedgwick UK.
In 1989, he joined Minet which was taken over by Aon in 1997. At the time of leaving Aon in 2005 he was responsible for the UK account.
2005-2006 Partner JLT Risk Solutions responsible for UK project management and marketing.
Paul joined Willis in September 2006.
Fellow of the Chartered Insurance Institute (FCII). A Vice-President of the Insurance Institute of London CII. Chairman of the property committee of the Insurance Institute of London, past member of the accident committee, member of the Council of the IIL, past examiner and current author of subject CII subject 930 Insurance Broking, past member of the CII General Insurance Steering Group and London Market Faculty.

Underwriting Director, Catlin UK
Nick joined Catlin in 1992 as a marine underwriter. He is a member of the Group Underwriting board and has been active underwriter of syndicate 2003 since 2006. With a premium income of over £1.4bn, syndicate 2003 is the largest syndicate in the Lloyd's 300 year history.

Head, Underwriting, Property & Casualty, Mitsui Sumitomo Insurance Underwriting
Graeme joined Mitsui Sumitomo at Lloyd’s in August 2011. He was previously Managing Director of commercial business and Speciality Division at QBE Europe. Before joining QBE in 1997 he spent three years as an Underwriter at Zurich Re (UK) and has worked in the market for 21 years
Delegates will break into smaller groups to discuss ways in which the various sections of the market could work together more effectively together to meet client needs. A nominee from each group will then feed conclusions back to the chair. Responses will be circulated to delegates via the website after the conference.
A nominee from each group will feed their conclusions back to the chair. Responses will be circulated to delegates via the website after the conference.

Group Business Development Director, Kiln Group
Group Business Development Director. Responsible for leading and delivering Kiln’s international distribution strategy. Manages Kiln’s 12 regional offices in Europe, Asia, South Africa and Brazil. Previously Managing Director of Aon Underwriting Management in Europe. Formative years in the RSA Group that included senior management postings in Singapore and the Netherlands.
Questions from the audience throughout

President and CEO, MicroEnsure
Richard joined Opportunity International in January 2002 from Benfield Greig (now Aon Benfield), a leading reinsurance intermediary, where he worked as a reinsurance broker responsible for the African account and worked in a team covering the Middle East and South East Asia.
Richard pioneered the introduction of insurance products within the Opportunity Network which lead to the establishment of MicroEnsure in 2006. As a leading insurance intermediary for the poor, MicroEnsure provides life, health and weather index insurance to over 3,000,000 people in seven countries in Africa and Asia. In October 2007 MicroEnsure was awarded a $24.3m grant from the Bill and Melinda Gates Foundation to expand its pioneering microinsurance and experiment with a wider range of distribution channels.
Richard also serves on the steering committee of the ILO “Micro Insurance Innovation Fund” a $35m fund provided by the Gates Foundation.
www.microensure.com


Group Business Development Director, Kiln Group
Group Business Development Director. Responsible for leading and delivering Kiln’s international distribution strategy. Manages Kiln’s 12 regional offices in Europe, Asia, South Africa and Brazil. Previously Managing Director of Aon Underwriting Management in Europe. Formative years in the RSA Group that included senior management postings in Singapore and the Netherlands.
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FINEOS is a market leading provider of core software solutions for the London Market, Insurance and Government Insurance. Our flagship product, FINEOS Claims, is the insurance industry's best-in-class solution for all Property & Casualty, Life, Disability and Government Insurance. Established in 1993, the company delivers innovative solutions to a global market and has customers, employees and established bases in North America, Europe, Africa and the Asia Pacific markets. For more information, visit www.FINEOS.com

Guidewire Software is a provider of core system software to the general insurance industry. Designed to be flexible and scalable, Guidewire solutions give insurers the capability to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™, consisting of Guidewire PolicyCenter®, Guidewire ClaimCenter® and Guidewire BillingCenter® spans the key functional areas in insurance – underwriting and policy administration, claims management, and billing.

Ordnance Survey is Great Britain's national mapping agency, providing the most accurate and up-to-date geographic data, relied on by government, business and individuals. Geographic intelligence enables better management of risk exposure when underwriting at individual address level rather than postcode banding providing a 26.7% increase in the amount of properties correctly identified in the flood risk zone. We help you discover more.

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