The Future of Nordic Retail Banking
Marketforce and the IEA's 3rd Annual Conference
2nd & 3rd October 2012, Operakällaren, Stockholm
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Speakers include:
Thomas Kragh
Associate Director, Digital Channels, Nykredit
Mats Torstendahl
Executive Vice President, Head of Retail Banking, SEB
Rune Kibsgaard Sjøhelle
Head of External Communications, Nordea
Truls Nergaard
Managing Director, Storebrand Bank
Sigurjon Olafsson
Director of Web Development, Online Banking, Íslandsbanki
Carl-Viggo Östlund
Chief Executive Officer, SBAB Bank
Conference overview:
This strategic and focused two-day event provides Nordic banking professionals with the opportunity to discuss a diverse range of topics with their peers, from social media and mobile payment to enhancing customer experience and the latest developments in digital channels. The extensive research that has gone into developing the programme ensures the key challenges and concerns facing the sector are addressed. With the input of some of the industry's most forward looking thinkers, the event will provide strategies and solutions for the future.
What will attendees gain from the conference?
- Hear from leading figures discuss strategies for a successful future
- Understand the impact of the changing economic and regulatory landscape
- Learn about disruptive changes in the market including mobile payments and social media
- Focus on strategically important business lines; from SME to mass affluent banking
- Hear innovative approaches in both branch and remote banking channels
- Increasing interactivity and engagement through digital channels
- Debate what investment in operations and technology is needed to remain efficient and meet customer expectations
What did your industy peers think about last year's The Future of Nordic Retail Banking?
"Very good indeed"
Sigurjon Olafsson, Director, Íslandsbanki
"In a fast changing banking sector The Nordic Retail Banking conference is a great arena for different business areas within Retail banking to meet."
Stefan Andersson, Head of SME, SEB
"Excellent choice of a non-industry moderator. It really added to the outside-in view. Nice mix of company and market speakers and more general topics."
Francesca Terrell, Head of Business Development & Innovation, Nordea Bank
"Great event"
Suryakiran Bonta, Senior Project Manager, Infosys Technologies
"Both very useful and enjoyable"
Eeva Wiik, Bank Analyst, Pohjola Bank
"Interesting insight into the 'Nordic Retail' banking model and operations"
Gomatam Srinivasa, Regional Sales, FIS Global
"Meeting colleagues from different positions within our sector of retail banking is always important. Retail banking is a never ever changing landscape where input from others play a vital role in creating your own strategies and beliefs. To hear interesting presentations and to be part of interesting panel discussions is an extra big plus."
Catrin Fransson, Head of Retail, Executive Vice President, Swedbank
"Informative, educative, enjoyable"
Andrew Baker, Senior Client Manager, eg Solutions
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