The Future of Nordic Retail Banking

Marketforce and the IEA's 3rd Annual Conference

Speakers include:

Thomas Kragh

Thomas Kragh

Associate Director, Digital Channels, Nykredit

Biography

Thomas Kragh has worked for several years with internet and mobile technologies, and Is now Senior Vice President, and Head of Digital Channels in Nykredit, Denmark. Nykredit is leading mortgage company and the 5th largest bank in Denmark, with a heavy focus on multichannel distribution. Its website, homebank and mobile solutions are considered leading in its market, and has earned several prices and awards the last 3 years. Thomas Kragh heads up a little department with 12 specialists in Nykredit with responsibility for design, user-interface, online marketing and social media initiatives, with projects within design of Homebanking solutions, PFM-tools, webdesign, mobileapps, online marketing etc.

Mats Torstendahl

Mats Torstendahl

Executive Vice President, Head of Retail Banking, SEB

Biography

Born 1961; SEB employee since 1 January 2009. M. Sc. (Engineering Physics).
Executive Vice President , Head of Retail Banking since January 2009.

Background: Started his career at ABB in 1985. In 1987 he moved to Östgöta Enskilda Bank, where he was i.a. branch manager in Stockholm 1996-2000. Appointed Executive Vice President of Danske Bank in Sweden in 2001. Senior Executive Vice President of Danske Bank Sweden and member of Danske Bank Group Executive Committee since 2004.

 

Rune Kibsgaard Sjøhelle

Rune Kibsgaard Sjøhelle

Head of External Communications, Nordea

Truls Nergaard

Truls Nergaard

Managing Director, Storebrand Bank

Sigurjon Olafsson

Sigurjon Olafsson

Director of Web Development, Online Banking, Íslandsbanki

Carl-Viggo Östlund

Carl-Viggo Östlund

Chief Executive Officer, SBAB Bank

View all speakers

Conference overview:

This strategic and focused two-day event provides Nordic banking professionals with the opportunity to discuss a diverse range of topics with their peers, from social media and mobile payment to enhancing customer experience and the latest developments in digital channels. The extensive research that has gone into developing the programme ensures the key challenges and concerns facing the sector are addressed. With the input of some of the industry's most forward looking thinkers, the event will provide strategies and solutions for the future.

 

What will attendees gain from the conference?


  • Hear from leading figures discuss strategies for a successful future
  • Understand the impact of the changing economic and regulatory landscape
  • Learn about disruptive changes in the market including mobile payments and social media
  • Focus on strategically important business lines; from SME to mass affluent banking
  • Hear innovative approaches in both branch and remote banking channels
  • Increasing interactivity and engagement through digital channels
  • Debate what investment in operations and technology is needed to remain efficient and meet customer expectations

 

What did your industy peers think about last year's The Future of Nordic Retail Banking?

 

"Very good indeed"

Sigurjon Olafsson, Director, Íslandsbanki

 

"In a fast changing banking sector The Nordic Retail Banking conference is a great arena for different business areas within Retail banking to meet."

Stefan Andersson, Head of SME, SEB

 

"Excellent choice of a non-industry moderator. It really added to the outside-in view. Nice mix of company and market speakers and more general topics."

Francesca Terrell, Head of Business Development & Innovation, Nordea Bank

 

"Great event"

Suryakiran Bonta, Senior Project Manager, Infosys Technologies

 

"Both very useful and enjoyable"

Eeva Wiik, Bank Analyst, Pohjola Bank

 

"Interesting insight into the 'Nordic Retail' banking model and operations"

Gomatam Srinivasa, Regional Sales, FIS Global

 

"Meeting colleagues from different positions within our sector of retail banking is always important. Retail banking is a never ever changing landscape where input from others play a vital role in creating your own strategies and beliefs. To hear interesting presentations and to be part of interesting panel discussions is an extra big plus."

Catrin Fransson, Head of Retail, Executive Vice President, Swedbank

 

"Informative, educative, enjoyable"

Andrew Baker, Senior Client Manager, eg Solutions

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The Future of Retail Banking

Central Location, London