Operational Efficiency in Financial Services

3rd Annual Conference: Bringing together the key decision makers driving operational transformation in financial services

Who is attending this year?

A significant number of operations professionals from the financial services industry have already confirmed their place. Please see below a sample attendee list as it currently stands.

AEGON Development Director
Alico Life International Head of Operations
Alico UK Head of Operations (Annuities and Corporate Pensions)
Allianz Performance and Planning Manager
Allianz Director - Operations
Allianz Senior IT Manager
Allianz Operations Manager
Ambac Assurance Director
American Express Director, Customer Network Partners
Arista Insurance Head of Regional Operations
Aviva Major Programme Director
AXA Sun Life Head of Bancassurance Operations
Bank of Ireland Head of Retail Efficiency
Barclaycard Secured Lending Senior Credit Risk Analyst
Barclays Bank Head of Content, Operations and Development, Digital Banking
Barclays Bank Strategic Sourcing Manager
Barclays Bank Operational Executive
Bradford & Bingley Head of Operations
Bradford & Bingley Head of Operational Business Improvement
CBG Group Group ICT Director
Chartis Executive Director of Operations and Systems
Chubb Group of Insurance Companies European Business Solutions & Operations Manager
Citigroup Global Markets International Operations & Technology Head - Global Consumer Group
Cofunds Managing Director, Operational Services
Co-operative Financial Services Operations Manager
Co-operative Financial Services Sourcing Strategy Leader
DAS International Head of Claims & Assistance
Earth Capital Partners Chief Operating Officer
Electrical Contractors Insurance Company Information Systems Manager
Ensign Insurance Operations Director
Euler Hermes Head of Busines Operations Support Services
Euler Hermes Manager - Special Risks Team
Fortis Insurance Claims & Operations Director
Fortis Life UK Operations Director
Friends Provident Senior Business Architect
Friends Provident Customer Operations Director
Friends Provident Director of HR
Garanti Bank International Process Development Vice President
GE Money Operational Effectiveness Manager
GE Money Operational Excellence Leader
Greenbee General Manager Operations
Hiscox Operations Manager
Home & Legacy Insurance Services IT Manager
HSB Engineering Insurance Operations Manager
HSB Engineering Insurance Group IT Manager
HSBC Bank Senior Manager - Supply Management Strategy
HSBC Bank Employee Recognition Manager
ICICI Bank UK Head of Service Delivery
ING Direct Head of Operations
J & M Insurance Services (UK) Chief Operating Officer
Just Retirement Operations and Programme Director
Just Retirement Head of Group Customer Services
KBC Group Senior Process Manager
Legal & General Head of Operations
Legal & General Head of Sales and Servicing
Legal & General Customer Services Director (Pensions)
Legal & General Claims Manager
Legal & General Operations Director
Living Time Service and Change Director
Lloyds Banking Group Senior Manager, Operations
Lloyds Banking Group Director of Technology
London & Capital Asset Management Director Operations
LV= General Insurance Operations Director
LV= Operations Director
LV= Head of Group Sourcing
LV= Head of Commercial Operations
LV= Head of Operational Development and Control
Markerstudy Group Head of Retail
MGM Advantage Operations Director
MMA Insurance Claims Supplier Manager
National Australia Bank Group Senior Manager - Payment Operations
Nationwide Head of Mortgage Administration
Nationwide Senior Manager, Strategy and Risk
Nationwide Head of Logistics
Nationwide Head of MAA Business Performance
Nationwide Senior Exec Manager MAA Business Performance
NFU Mutual Group Procurement Manager
Norwich & Peterborough Building Society Head of Cutomer Administration
Provident Insurance Head of Operations
Prudential Sourcing Operations Manager
Prudential Implementation Manager
PruHealth Group Strategic Sourcing Manager
PruHealth Deputy Chief Executive Officer
RBS Business Services Head of Process Management & Document
RIAS Head of Operations Support
RIAS Operations Director
Royal Bank of Scotland Programme Manager
RSA Insurance Group Personal Motor Claims Process Leader
Scottish Widows IT & Operations Director
Standard Life Group Programme Director
Stroud & Swindon Building Society Head Of Business Change
T Bailey Asset Management Manager - Client Services/Third Party Administration
TD Waterhouse Operations Director
Torus Insurance Operations Analyst
Torus Insurance Director - UK/Europe Operations
Towry Law Head of Change
Wesleyan Operations Director
Wesleyan Operations Manager
Zurich Financial Services Corporate Operations Director
Zurich Financial Services Head of Business Change & IT, UK Direct
Zurich Financial Services UK Life Chief Operations Officer
Zurich Financial Services Business Process Analysis Manager

 

Company Job Title
AEGON Development Director
AEGON Head of Operational Development and Transformation
AEGON Customer Services Director
Alico Life International Operations Director
Alico Life International Head of Operations (Annuities and Corporate Pensions)
Alico Life International Head of Operations
Allianz Senior IT Manager
Allianz Director, Retail Operations
Allianz Director - Operations
Allianz Performance and Planning Manager
Ambac Assurance Director
American Express Director, Customer Network Partners
Arista Insurance Head of Regional Operations
Aviva Major Programme Director
AXA Sun Life Head of Bancassurance Operations
Bank of Ireland Head of Retail Efficiency
Barclays Bank Operational Executive
Barclays Bank Strategic Sourcing Manager
Barclays Bank Head of Content, Operations and Development, Digital Banking
Bradford & Bingley Head of Operational Business Improvement
Bradford & Bingley Head of Operations
Bradford & Bingley Head of Operational Business Improvment
CBG Group Group ICT Director
Chartis Executive Director of Operations and Systems
Chubb Group of Insurance Companies European Business Solutions & Operations Manager
Citigroup Global Markets International Operations & Technology Head - Global Consumer Group
Cofunds Managing Director - Operational Services
Co-operative Financial Services Operations Manager
Co-operative Financial Services Sourcing Strategy Leader
DAS International Head of Claims & Assistance
Earth Capital Partners Chief Operating Officer
Electrical Contractors Insurance Company Information Systems Manager
Euler Hermes Head of Business Operations Support Services
Euler Hermes Manager - Special Risks Team
Firstplus Financial Group Senior Credit Risk Analyst
Fortis Insurance Operations Director
Fortis Insurance Claims & Operations Director
Friends Provident Senior Business Architect
Friends Provident Customer Operations Director
Friends Provident Director of HR
GE Money Operational Excellence Leader
GE Money Operational Effectiveness Manager
Greenbee General Manager Operations
Hiscox Operations Manager
Home & Legacy Insurance Services IT Manager
HSB Engineering Insurance Group IT Manager
HSB Engineering Insurance Operations Manager
HSBC Bank Senior Manager - Supply Management Strategy
HSBC Bank Employee Recognition Manager
ICICI Bank UK Head of Service Delivery
ING Direct Head of Savings Operations
J & M Insurance Services (UK) Chief Operating Officer
Just Retirement Operations and Programme Director
Just Retirement Head of Group Customer Services
KBC Group Senior Process Manager
Legal & General Head of Operations
Legal & General Claims Manager
Legal & General Head of Sales and Servicing
Legal & General Customer Services Director (Pensions)
Lloyds Banking Group Senior Manager, Operations
Lloyds Banking Group Director of Technology
London & Capital Asset Management Director Operations
LV Head of Group Sourcing
LV Head of Operational Development and Control
LV Head of Commercial Operations
LV Operations Director
LV General Insurance Operations Director
Man Group Chief Information Officer
Markerstudy Group Head of Retail
MGM Advantage Operations Director
MMA Insurance Claims Supplier Manager
Nationwide Head of Business Logistics
Nationwide Senior Exec Manager MAA Business Performance
Nationwide Head of Business Performance -Member Account Administration
Nationwide Head of Mortgage Administration
Nationwide Senior Manager Retail Operations
NFU Mutual Group Procurement Manager
Norwich & Peterborough Building Society Head of Customer Administration
Nottingham Building Society Head of IT
Partnership Chief Operating Officer
Provident Insurance Head of Operations
Prudential Implementation Manager
Prudential Direct Distribution Director
Prudential Sourcing Operations Manager
PruHealth Deputy Chief Executive Officer
PruHealth Group Strategic Sourcing Manager
QBE European Operations Operations Director
RBS Cards Head of Process Management & Document
RIAS Head of Operations Support
RIAS Operations Director
Royal Bank of Scotland Programme Manager
RSA Insurance Group Personal Motor Claims Process Leader
Scottish Widows IT & Operations Director
Standard Life Group Programme Director
Stroud & Swindon Building Society Head Of Business Change
T Bailey Asset Management Manager - Client Services/Third Party Administration
TD Waterhouse Operations Director
Torus Insurance Director - UK/Europe Operations
Torus Insurance Operations Analyst
Towry Law Head of Change
Wesleyan Operations Manager
Wesleyan Operations Director
Zurich Financial Services UK Life Chief Operations Officer
Zurich Financial Services Corporate Operations Director
Zurich Financial Services Business Process Analysis Manager
Zurich Financial Services Head of Business Change & IT, UK Direct

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