Operational Efficiency in Financial Services

3rd Annual Conference: Bringing together the key decision makers driving operational transformation in financial services

Speakers include:

Tony Brown

Tony Brown

Managing Director, People and Change, Friends Provident

Mark Selby

Mark Selby

Director - Retail Integration, Santander

Steve Briggs

Steve Briggs

Head of IT Strategic Partnerships, Co-operative Financial Services

Gordon Watson

Gordon Watson

Operations Director, Royal London Group

John Knowles

John Knowles

Director, IT and Offshore Operations, Allianz

Bruce Jennings

Bruce Jennings

Head of IT Strategy & Architecture, National Australia Bank Group

View all speakers

Conference overview:

This conference brings together senior representatives from across the retail banking, consumer finance, general insurance and life assurance industries to debate the impact of the evolving business environment on operations. The event allows delegates and speakers from across the retail financial services sectors to share ideas and experiences on issues such as operational efficiency, customer service, outsourcing and fraud.

 

Related conferences:

3rd & 4th November 2010

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The Future of General Insurance

Lancaster London Hotel, London

16th & 17th November 2010

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The Sourcing Summit

Grange St Paul’s, London

23rd & 24th November 2010

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The Future of Retail Banking

Radisson Blu Portman Hotel, London

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