Operational Efficiency in Financial Services
3rd Annual Conference: Bringing together the key decision makers driving operational transformation in financial services
24th June 2010, Radisson Blu Portman Hotel, London
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Speakers include:
Tony Brown
Managing Director, People and Change, Friends Provident
Mark Selby
Director - Retail Integration, Santander
Steve Briggs
Head of IT Strategic Partnerships, Co-operative Financial Services
Gordon Watson
Operations Director, Royal London Group
John Knowles
Director, IT and Offshore Operations, Allianz
Bruce Jennings
Head of IT Strategy & Architecture, National Australia Bank Group
Conference overview:
This conference brings together senior representatives from across the retail banking, consumer finance, general insurance and life assurance industries to debate the impact of the evolving business environment on operations. The event allows delegates and speakers from across the retail financial services sectors to share ideas and experiences on issues such as operational efficiency, customer service, outsourcing and fraud.










