Chairman’s opening remarks

Derek Osborn
International Postal Expert, Whatnext4u
Derek Osborn
International Postal Expert, Whatnext4u
Biography
Derek is an enthusiastic and innovative business coach, trainer, facilitator and postal business, human resource, development and strategy advisor. He is an acknowledged postal expert, with over 22 years in senior management in Royal Mail and over 14 years working internationally across the postal industry throughout the world. He is passionate about collaboration in the postal industry in order to share knowledge and best practice but also to promote the postal sector, develop capability, encourage training and foster innovation. He is co-editor of the series of books titled The Future is in the Post featuring contributions from industry thought leaders. The volume published in 2010 covered perspectives on Strategy and in 2011 Volume II focused on Transformation in the postal industry. A new edition on the topic of Innovation is currently being compiled and will be published in September 2012 and launched at a seminar on Innovation to be held on 17th September in Brussels, see www.postalstrategy.org




























































