Marketforce

Cards & Payments Innovation Europe

Marketforce's 4th Annual Conference

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Regularly attracts

110+ attendees

60+ companies

25+ countries

Cards & Payments Innovation Europe continues its tradition of showcasing the most exciting developments in the payment sector. With a variety of new technologies such as Host Card Emulation, it has never been more important to keep pace with industry developments. With banks, cards scheme and newer entrants all vying their place at the centre of the ecosystem, this must-attend event will provide insightful takeaways from the industry.

Why attend:

  1. Hear about new technologies which could transform your business
  2. Meet with industry pioneers to discuss how they see the sector advancing
  3. Learn about how new entrants plan to growth their market share
  4. Network with major players and see what your competitors are working on

 

Speakers include:

View all speakers »
Javier Herraiz Romero
Javier Herraiz Romero

Global Director of Innovation in Payments

Banco Santander

Eric Tak
Eric Tak

Global Head of Cards, Cash and New Business

ING Bank

Javier López Chicote
Javier López Chicote

Global Head of New Means of Payments

BBVA

Michael Saunders
Michael Saunders

Managing Director, Digital Consumer Payments

Barclaycard

David Urbano
David Urbano

Director of Mobile

La Caixa

Bozidar Pavlovic
Bozidar Pavlovic

CTO & Management Board Member

Erste Group Card Processor

Estanis Martin de Nicolas
Estanis Martin de Nicolas

General Manager, Spain & Portugal

PayPal

Grzegorz Długosz
Grzegorz Długosz

Vice President & Member of the Management Board

Polski Standard Platnosci Sp. z.o.o.

Christian Raset Baño
Christian Raset Baño

Electronic Channels Director

Banco Sabadell

Alberto Perez Lafuente
Alberto Perez Lafuente

Director of Innovation Projects

Bankinter

Jeremy Nicholds
Jeremy Nicholds

Executive Director, Commercial Development

Visa Europe

Michael Dooijes
Michael Dooijes

CEO, MyOrder

Executive Director, Head of Strategy & Innovation, Rabobank

Patrick Griffin
Patrick Griffin

Executive Vice President of Business Development

Ripple Labs

Piet Mallekoote
Piet Mallekoote

Chief Executive Officer

Currence

Gabi Kool
Gabi Kool

Chief Executive Officer

BalticMiles

Konstantin Wolff
Konstantin Wolff

Founder and CMO

Payleven

Maria Gracheva
Maria Gracheva

Chief Executive Officer

Yandex.Money

Jon Matonis
Jon Matonis

Board Director

Bitcoin Foundation

Jorge Ordovás Oromendía
Jorge Ordovás Oromendía

Professor

Foro de Economía Digital Business School

Senior Representative
Senior Representative

MasterCard

Richard Johnson
Richard Johnson

Senior Vice President Strategy

Monitise

Print Programme Download Brochure

Day 1

View details »


09:00

Welcome address by Juliet Knight, Director, Marketforce

09:05

Chairman’s opening remarks

Session One: Today’s innovations, tomorrow’s implications
09:10

Assessing the market: identifying the technologies that will dominate payments

Eric Tak
Eric Tak

Global Head of Cards, Cash and New Business

ING Bank

09:30

Creating a global payments offering: selecting the right innovation for the right market

Javier López Chicote
Javier López Chicote

Global Head of New Means of Payments

BBVA

09:50

A changing payments landscape: the opportunities and challenges for card schemes

Jeremy Nicholds
Jeremy Nicholds

Executive Director, Commercial Development

Visa Europe

10:10

Session reserved for ACI Worldwide

10:30

Leaders’ forum

  • How important is first-mover advantage in payments innovation?
  • Do alliances hold the key to success in payments?
  • With multiple technologies in the market, how can banks judge where to invest?
  • How much of a disintermediation threat do new players such as PayPal represent?
  • To what extent do legacy systems place banks at a disadvantage?
  • Encouraging customers to embrace new technology: what are the barriers to adoption?
  • How could real-time direct payments affect power dynamics in the industry?
  • What impact will upcoming payment regulations have on market structure?
Eric Tak
Eric Tak

Global Head of Cards, Cash and New Business

ING Bank

Javier López Chicote
Javier López Chicote

Global Head of New Means of Payments

BBVA

Jeremy Nicholds
Jeremy Nicholds

Executive Director, Commercial Development

Visa Europe

Javier Herraiz Romero
Javier Herraiz Romero

Global Director of Innovation in Payments

Banco Santander

11:00

Refreshments

Session Two: Taking mobile payments and m-commerce to the next stage
11:30

Case Study – PayPal’s Beacon

Revolutionising in-store payments

PayPal’s Beacon technology is set to transform the retail experience for customers and merchants. A customer’s phone will ‘check-in’ via Bluetooth upon entering a store. Customers will then take their product to the Beacon Point, state they are paying with PayPal and the purchase will be automatically completed. The technology adds value by offering customers unparalleled ease of use, whilst enabling merchants to push customer-specific offers to improve sales.

Estanis Martin de Nicolas
Estanis Martin de Nicolas

General Manager, Spain & Portugal

PayPal

11:50

Host Card Emulation: putting banks at the heart of m-payments

  • What is HCE and how does it work?
  • Contactless payments: what are the implications for banks and are merchants ready?
  • Why have banks been slow to invest in mobile and will HCE be the magic bullet?     
  • How significant is ownership of data from m-payments and how does HCE affect this?
  • What could the growth of HCE mean for the role of MNOs in payments?
Alberto Perez Lafuente
Alberto Perez Lafuente

Director of Innovation Projects

Bankinter

12:10

Session reserved for Monitise

12:30

Mobile voting

  • What is the most critical factor required for mass m-commerce adoption?
  • Why have banks been reluctant to invest in mobile so far?
  • Which organisations are set to benefit most from m-commerce?
  • What kind of partnerships will dominate the payments ecosystem?
  • Will m-payment transactions overtake cards and, if so, when?
Estanis Martin de Nicolas
Estanis Martin de Nicolas

General Manager, Spain & Portugal

PayPal

Alberto Perez Lafuente
Alberto Perez Lafuente

Director of Innovation Projects

Bankinter

Michael Dooijes
Michael Dooijes

CEO, MyOrder

Executive Director, Head of Strategy & Innovation, Rabobank

Christian Raset Baño
Christian Raset Baño

Electronic Channels Director

Banco Sabadell

Richard Johnson
Richard Johnson

Senior Vice President Strategy

Monitise

13:00

Lunch hosted by Monitise

Session Three: Digital wallets – creating an offering with mass appeal
14:15

Case Study – Rabobank’s MyOrder

Utilising mobile to improve the customer’s experience

Rabobank’s MyOrder solution offers customers an in-app wallet enabling them to make purchases at a variety of retailers. The service adds value by allowing customers to pre-order products, removing the need to queue as well as facilitating digital storage of loyalty rewards redeemable at the point of sale. Multiple bank cards and a customer’s PayPal account can be stored. It is seen as the future of retail banking, an open source system with banks at the top of the value chain.  

Michael Dooijes
Michael Dooijes

CEO, MyOrder

Executive Director, Head of Strategy & Innovation, Rabobank

14:35

Cross-industry collaboration: creating the ultimate digital wallet

  • How was the Sixdots idea conceived and how does it work?
  • How difficult is it to strike the balance between security and ease of use for customers?
  • What are the keys to securing retailer participation?
  • What is needed to take domestic wallet initiatives cross-border and when will it happen?
14:55

Case Study – Yandex.Money

Online wallet expansion: from Russia to Europe

Yandex is Russia’s largest search engine and also the leading online payments provider in Russia and the CIS region with over 17 million customers regularly using the service. Customers are able to add money from their bank account to the Yandex digital wallet. Money can be used to buy products online, make transfers and also make withdrawals at cash machines around the world. With innovative features such as Facebook payments already in place, delegates will hear how the organisation is looking to translate the service to mobile and roll out the initiative across Europe. 

Maria Gracheva
Maria Gracheva

Chief Executive Officer

Yandex.Money

15:15

Advisory session

15:35

Ask the Experts

Delegates will now form groups at their tables to devise a single critical question to be answered by our expert speakers. 

16:05

Refreshments

Session Four: Loyalty – securing and maintaining customer engagement
16:35

Case Study – Payleven

Taking loyalty schemes to the smaller retailer

Payleven is an MPOS provider which operates in nine European countries as well as Brazil. Payleven enables small retailers to harness the potential of loyalty schemes by providing sales analytics services and the ability to generate electronic loyalty coupons. Delegates will hear how Payleven is seeking to increase its value-added offerings to strengthen its position in the MPOS market. 

Konstantin Wolff
Konstantin Wolff

Founder and CMO

Payleven

16:55

Case Study – PINS

Creating a customer-centric loyalty scheme

Over the past two years, Coalition Rewards has won a series of awards for its numerous loyalty initiatives. Its ‘Burn the Miles’ programme, for example, gives customers the opportunity to earn points by burning calories. And its ‘Brainstorm’ Facebook initiative uses crowdsourcing to encourage customers to suggest new partners and rewards for the scheme; suggestions with the most ‘likes’ are converted into ‘loyalty points’. Within 2 months of the launch of PINS, more than 20% of the Finnish population is already actively participating in this new loyalty program, which has combined the best elements of frequent flyer programs and retail coalition program into one united ‘Shopper Flyer Program’ model 

Gabi Kool
Gabi Kool

Chief Executive Officer

BalticMiles

17:15

Questions

Session Five: Leveraging contactless to drive innovation
17:25

Keynote closing address

Michael Saunders
Michael Saunders

Managing Director, Digital Consumer Payments

Barclaycard

17:45

Questions

17:50

Chairman’s closing remarks and end of day one

Day 2

View details »


09:00

Chairman’s opening remarks

Session Six: P2P payments – transforming the structure of the payments sector?

In this session, delegates will hear from three leading examples of P2P initiatives (i.e. direct payments and account-to-account) from across Europe. Speakers will briefly outline their products and visions for the year ahead. In light of the great implications for card schemes, MasterCard will respond with its views on the rise in direct payments before all speakers convene for a panel discussion. 

09:05

The Polish Standard of Payments: ensuring banks are at the forefront of P2P payments

Grzegorz Długosz
Grzegorz Długosz

Vice President & Member of the Management Board

Polski Standard Platnosci Sp. z.o.o.

09:20

iDEAL: joining forces to drive P2P payments

Piet Mallekoote
Piet Mallekoote

Chief Executive Officer

Currence

09:35

Responding to the spread of P2P payments: where can card schemes add value?

Senior Representative
Senior Representative

MasterCard

09:50

Advisory session

10:10

Panel Discussion & Questions

Assessing the impact of direct payments

  • P2P payments: what has been the driving force behind initiatives so far?
  • Will more European markets adopt the P2P alliances model and, if so, when?
  • What infrastructure is needed to facilitate direct payments?
  • Engaging customers: how quickly will P2P payments take off?
  • Revolution in payments: what are implications for debit and credit cards?
  • How will mass-market adoption affect the long-standing bank/card scheme relationship?
  • Low-cost, cross-border P2P transfers: what is needed for this to become a reality?
Grzegorz Długosz
Grzegorz Długosz

Vice President & Member of the Management Board

Polski Standard Platnosci Sp. z.o.o.

Piet Mallekoote
Piet Mallekoote

Chief Executive Officer

Currence

Senior Representative
Senior Representative

MasterCard

10:40

Refreshments

Session Seven: Making innovation a reality – bringing new concepts to market
11:10

Securing corporate buy-in for innovation: creating momentum behind products

11:30

Overcoming the IT and operational challenges of implementation

Bozidar Pavlovic
Bozidar Pavlovic

CTO & Management Board Member

Erste Group Card Processor

11:50

Connecting with the customer: what are the keys to securing mass adoption?

David Urbano
David Urbano

Director of Mobile

La Caixa

12:10

Advisory session

12:30

Panel Discussion & Questions

Exploring the keys to successful innovation

  • How can banks improve their agility and facilitate innovation?
  • Acquiring innovators vs. creating proprietary technology: what works best?
  • Getting the timing right: balancing first-mover advantage against the accompanying risk
  • What is the biggest single factor to consider before backing new payments technology?
  • What are the main barriers to creating innovative payment offerings?
  • How can new payment technologies best be integrated into existing infrastructure?
  • Viewing third parties as opportunities or threats: is there a right or wrong approach?
David Urbano
David Urbano

Director of Mobile

La Caixa

Bozidar Pavlovic
Bozidar Pavlovic

CTO & Management Board Member

Erste Group Card Processor

13:00

Lunch

Session Eight: Virtual currencies and beyond: exploring potential game-changers
14:15

Driving adoption of virtual currencies

  • Overcoming initial concerns: has Bitcoin become a trusted currency?
  • To what extent are digital currencies currently be used as a payment method?
  • In-store and online: what are the main challenges in securing merchant acceptance?
  • Which unique selling points will convince consumers to leave cash and embrace Bitcoin?
Jon Matonis
Jon Matonis

Board Director

Bitcoin Foundation

14:35

Case Study – The Ripple exchange

Democratising the world of payments and transfers

Ripple is a new peer-to-peer online exchange which seeks to create a ‘value web’ in which any commodity- be it airmiles, virtual currencies or established currency pairings - can be traded cheaply, quickly and conveniently without the need for a broker. The exchange enables P2P payments and also uses its own currency, ‘Ripples’, to facilitate inter-currency payments and exchanges.

Patrick Griffin
Patrick Griffin

Executive Vice President of Business Development

Ripple Labs

14:55

Cryptocurrencies and disruptive technologies: understanding the implications for traditional financial services

Jorge Ordovás Oromendía
Jorge Ordovás Oromendía

Professor

Foro de Economía Digital Business School

15:15

Panel Discussion & Questions

The future of virtual currencies

  • Are virtual currencies being used in enough markets to be considered truly global?  
  • To what extent is consumer education the main factor holding back virtual currencies?
  • Creating secure transactions: how can virtual currencies be used to decrease fraud?
  • What are the main advantages of virtual currencies for merchants?
  • Cross-border payments: could virtual currencies come to dominate remittances?
  • Why have banks feared virtual currencies so far and are they likely to change?
Jon Matonis
Jon Matonis

Board Director

Bitcoin Foundation

Patrick Griffin
Patrick Griffin

Executive Vice President of Business Development

Ripple Labs

Jorge Ordovás Oromendía
Jorge Ordovás Oromendía

Professor

Foro de Economía Digital Business School

15:45

Chairman’s closing remarks and end of conference

Register your place for Cards & Payments Innovation Europe and meet your peers from across the industry. A sample of organisations represented last year include:

ABN AMRO Bank Google
Accenture Ikano Bank
Akbank ING Bank
American Express Intesa Sanpaolo Card
Bank of Scotland Investec
Banque Cantonale Vaudoise Iris Analytics
Barclaycard Japan Credit Bureau
Barclays Jumio
Baringa Partners Lloyds Banking Group
Bitcoin Foundation MasterCard
BNP Paribas Fortis Mobey Forum
Bpost Bank Monitise
British Gas NETS
Caixa Geral de Depositos Nykredit Group
CaixaBank Odeabank
CCV Payleven
Central Cooperative Bank Paymill
Ceska Sporitelna, a.s. PayPal
Chirpify paysafecard
Comviva PwC
Corporate Value Associates Quidco
CSOB RusSlavBank
Deutsche Kreditbank SIX Payment Services
DNB Skrill
DNB Storebrand
Elavon Swisscard AECS
Electronic Banking Services TeamBank AG
eMerchantPay Ukash
Erste Bank Unicre
ExxonMobil Visa
Global Payments Weve

Sponsors

ACI Worldwide

www.aciworldwide.com

ACI Worldwide, the Universal Payments company, powers electronic payments and banking for more than 5,000 financial institutions, retailers and processors around the world. ACI software processes $13 trillion in payments and securities transactions for more than 250 of the leading global retailers, and 21 of the world’s 25 largest banks. Through our comprehensive suite of software products and hosted services, we deliver a broad range of solutions for payment processing; card and merchant management; mobile and fraud detection.

 

Media Partners

Card & Payments World

www.cardworldonline.com

Card & Payments World newsletter has been providing in depth information on the global payments industry for over 20 years.

It searches out the stories you won't find elsewhere, featuring interviews with industry experts and CEOs, plus country and industry reports with original sourced data.

Subscriptions include an online daily news service, email alerts, and monthly printed newsletter.

All industry sectors are covered including mobile and internet payments. Through its association with sister publications Fraud Watch and Loyalty, Card & Payments World also provides coverage of card fraud, data security, loyalty, marketing and customer analytics.

Information: www.cardworldonline.com or email maxine@cm-media.net

 
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