Marketforce

Smart Metering Update

Building the basis for a smooth roll-out: testing infrastructure and engaging consumers


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With mass roll-out fast approaching, there are several obstacles which still remain. Systems and products require testing, approaches to the installation process must be finalised, and engaging the public remains essential. At this crucial time, Smart Metering Update provided a forum to assess the progress of the implementation programme and formulate strategies to ensure a timely and successful delivery.

Speakers 2014

  • Paul French
    Paul French

    Industry Director

    Data and Communications Company

  • Gavin Sheppard
    Gavin Sheppard

    Director of Marketing

    Smart Meter Central Delivery Body

  • Nick Grant
    Nick Grant

    Smart Metering Programme and Infrastructure Director

    British Gas

  • Neil Pennington
    Neil Pennington

    Director of Smart Innovation

    RWE npower

  • Don Leiper
    Don Leiper

    Director of New Business

    E.ON UK

  • David Ross Scott
    David Ross Scott

    Smart Industry Relationship Manager

    Scottish Power

  • Kathryn Alford
    Kathryn Alford

    Head of Consumer Engagement, Smart Metering Programme

    Department of Energy and Climate Change

  • Rob Church
    Rob Church

    Senior Partner

    Ofgem

  • Jonathan Reynolds MP
    Jonathan Reynolds MP

    Shadow Minister for Energy and Climate Change

    Labour Party

  • Lawrence Slade
    Lawrence Slade

    Chief Operating Officer

    Energy UK

  • Brian Stratton
    Brian Stratton

    Head of Distribution Capital Delivery

    UK Power Networks

  • Clive Book
    Clive Book

    Head of Emergency and Metering

    Wales & West Utilities

  • Rob Searle
    Rob Searle

    Smart Metering Network and Industry Lead

    Telefonica - Communications Service Provider (Centre & South)

  • Richard Hampshire
    Richard Hampshire

    Smart Utilities Lead

    CGI - Data Service Provider

  • Peter Goodwin
    Peter Goodwin

    DCC Client Director

    Arqiva - Communications Service Provider (North)

  • Ted Brown
    Ted Brown

    Chairman

    Energy Saving Trust

View all speakers »

Reasons delegates attended in 2014:

  • To benefit from our content rich sessions delivered by senior speakers from suppliers, networks, DCC, CDB and more.
  • To network with more than 120 delegates and discuss major issues discussed in the smart metering programme
  • To assess the work of the Central Delivery Body
  • To hear from the DCC, CSPs and DSP on the establishment of the communal IT systems
  • To examine plans for a system of device assurance put forward by the Smart Meter Device Assurance Group
Paul French
Paul French

Industry Director

Data and Communications Company

Gavin Sheppard
Gavin Sheppard

Director of Marketing

Smart Meter Central Delivery Body

Nick Grant
Nick Grant

Smart Metering Programme and Infrastructure Director

British Gas

Neil Pennington
Neil Pennington

Director of Smart Innovation

RWE npower

Don Leiper
Don Leiper

Director of New Business

E.ON UK

David Ross Scott
David Ross Scott

Smart Industry Relationship Manager

Scottish Power

Kathryn Alford
Kathryn Alford

Head of Consumer Engagement, Smart Metering Programme

Department of Energy and Climate Change

Rob Church
Rob Church

Senior Partner

Ofgem

Jonathan Reynolds MP
Jonathan Reynolds MP

Shadow Minister for Energy and Climate Change

Labour Party

Lawrence Slade
Lawrence Slade

Chief Operating Officer

Energy UK

Brian Stratton
Brian Stratton

Head of Distribution Capital Delivery

UK Power Networks

Clive Book
Clive Book

Head of Emergency and Metering

Wales & West Utilities

Rob Searle
Rob Searle

Smart Metering Network and Industry Lead

Telefonica - Communications Service Provider (Centre & South)

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva - Communications Service Provider (North)

Ted Brown
Ted Brown

Chairman

Energy Saving Trust

Print Programme Download Brochure

Smart Metering Update

09:30

Welcome address by David Saunders, Managing Director, Marketforce

09:35

Chair’s opening remarks

Ted Brown
Ted Brown

Chairman

Energy Saving Trust

09:40

Keynote opening address

Addressing the cost of living crisis: smart meters as a solution?

Jonathan Reynolds MP
Jonathan Reynolds MP

Shadow Minister for Energy and Climate Change

Labour Party

10:00

Questions

Session One: Rising to the roll-out challenge
10:05

Building on strong foundations: lessons for mass roll-out

Nick Grant
Nick Grant

Smart Metering Programme and Infrastructure Director

British Gas

10:25

The network perspective:

Brian Stratton
Brian Stratton

Head of Distribution Capital Delivery

UK Power Networks

10:35

-

Clive Book
Clive Book

Head of Emergency and Metering

Wales & West Utilities

10:45

Panel Discussion

  • Avoiding a sliding delay: what are the priorities for the next six months?
  • Working together: cooperation between suppliers and networks
  • How many installations can we expect to be completed each day?
  • Establishing an approach to single fuel customers
  • Successfully engaging customers with the smart metering programme
  • Expectations of a device assurance regime
Nick Grant
Nick Grant

Smart Metering Programme and Infrastructure Director

British Gas

Neil Pennington
Neil Pennington

Director of Smart Innovation

RWE npower

Brian Stratton
Brian Stratton

Head of Distribution Capital Delivery

UK Power Networks

Clive Book
Clive Book

Head of Emergency and Metering

Wales & West Utilities

11:20

Refreshments

Session Two: Getting operational - building a working communication system
11:50

Progress so far: moving toward a live DCC service

  • Preparing for pre-integration testing
  • Creating a secure communications system
  • Working with the DSP and CSPs
  • Addressing SMETS(I) meters: could they be rolled into the DCC?
Paul French
Paul French

Industry Director

Data and Communications Company

12:10

Establishing a scheme for device assurance

  • Reviewing the work of the Smart Meter Device Assurance Group
  • The benefits of using a central certification body
  • The role of the scheme operator
  • Providing functional compliance: meeting the SMETS(II) specification
  • Testing: issues of interoperability & interchangeability
  • What will be required of test houses?
Lawrence Slade
Lawrence Slade

Chief Operating Officer

Energy UK

12:30

Questions

12:40

Panel discussion

Putting the smart into metering: delivering the vital IT infrastructure

  • Addressing the technical challenges to be overcome before mass roll-out
  • Device assurance: creating confidence in the testing regime
  • How do we embed security within smart meters?
  • Ensuring all devices are interoperable
  • Cooperation and coordination: how have suppliers, DCC, DSP and CSPs adapted to working together in the first half of the year?
  • What are each stakeholders priorities for the next six months?
Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva - Communications Service Provider (North)

Rob Searle
Rob Searle

Smart Metering Network and Industry Lead

Telefonica - Communications Service Provider (Centre & South)

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

13:15

Lunch

Session Three: Reaching every household - positively engaging with consumers
14:15

Winning trust in an era of negative perception

  • Gaining access during a difficult climate
  • Using smart metering to build consumer trust in the industry
  • Centres of excellence: providing consumers with a positive experience of transition
  • Mitigating the political threat to effective consumer engagement
Don Leiper
Don Leiper

Director of New Business

E.ON UK

14:35

Engaging the nation with the smart meter rollout: an update from Smart Meter Central Delivery Body14

  • Informing the development of consumer engagement
  • Making energy work for the people
  • Building authority through the brand
  • Engaging through the creative
  • Using channels efficiently and effectively
  • Partnerships at the core
Gavin Sheppard
Gavin Sheppard

Director of Marketing

Smart Meter Central Delivery Body

14:55

Questions

15:05

Refreshments

Session Four: From engagement to action
15:35

Interview

Policy and regulatory approaches to consumer engagement

Nick Grant
Nick Grant

Smart Metering Programme and Infrastructure Director

British Gas

Brian Stratton
Brian Stratton

Head of Distribution Capital Delivery

UK Power Networks

Clive Book
Clive Book

Head of Emergency and Metering

Wales & West Utilities

16:00

Questions

16:05

Getting smart: the installation process

  • Access denied? Ensuring high levels of access to homes
  • The role of surveying properties ahead of installations
  • How close are we to a solution for gas and electricity network interventions
  • Anticipating an answer to the question of high-rise buildings
David Ross Scott
David Ross Scott

Smart Industry Relationship Manager

Scottish Power

16:25

Questions

16:30

Chair’s closing remarks

Ted Brown
Ted Brown

Chairman

Energy Saving Trust

16:35

End of conference


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