Marketforce

Smart Metering Update

Building the basis for a smooth roll-out: testing infrastructure and engaging consumers

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The Waldorf Hilton, London View details »

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Smart Metering Update will feature key stakeholders of the smart meter implementation programme sharing developments to facilitate a smooth roll-out.

With the mass roll-out now just over a year away, several issues must be ironed out in time for go-live to be a success. At this crucial time, Smart Metering Update will provide a strategic platform to discuss, debate and solve the following challenges: The DCC delivery plan, confidence in the SMIP post-election, installation challenges and consumer engagement. 

Speakers

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Key reasons to attend:

  • Benefit from our content rich sessions delivered by senior speakers from suppliers, networks, DCC, Smart Energy GB and more.
  • Hear from the DCC, a CSP and DSP on the testing phase of smart IT systems
  • Identify whether the DCC delivery plan will be finalised in time to keep the current timeframe on track
  • Discover what the DCC delivery plan looks like and how you will be affected
  • Enjoy fantastic networking opportunities; discuss the major issues affecting the smart meter programme with over 130 senior level delegates in a dedicated, friendly environment.
  • Gain insight into how Smart Energy GB, in conjunction with suppliers, plan on transforming public attitude and behaviour.

Companies previously represented:

Our smart metering events regularly attract 120+ senior attendees, including representatives from suppliers, networks, DCC, CDB and more. Here is a summary of last year’s attendee’s by industry:

 

Here is a sample list of companies that attended last year:

Apex CoVantage E.ON National Grid
Arqiva EDF Energy Northern Powergrid
Bord Gáis Electric Ireland Ofgem
British Gas Elster RWE npower
Calvin Asset Management Energy UK Scotia Gas Networks
Capita Group First Utility ScottishPower
Centrica G4S Siemens Metering Services
CG Power Systems Belgium NV Green Energy Options Smart Energy GB
Co-operative Energy HEP Group Smart Metering Systems PLC
DCC Hitachi SSE
DECC IMServ Telefonica
DNV GL Lowri Beck Services UK Power Networks
Dong Energy Macquarie Group Wales & West Utilities


 
Sara-Jane Asquith
Sara-Jane Asquith

Director of Retail Transformation

SSE

Steve Pick
Steve Pick

Smart Project Manager

British Gas Business

Sarah Walker-Jones
Sarah Walker-Jones

Commercial Manager

E.ON

Stefan Leedham
Stefan Leedham

Industry & Government Manager

EDF Energy

Chris Wall
Chris Wall

Head of Operations Metering

RWE npower

Dave Broady
Dave Broady

Operations Director

Data Communications Company

Claire Maugham
Claire Maugham

Director of Communications

Smart Energy GB

Phil Hack
Phil Hack

Head of Strategic Projects & Smart Metering

UK Power Networks

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva - Communications Service Provider (North)

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

Dr. Kathryn Buchanan
Dr. Kathryn Buchanan

Senior Research Officer

University of Essex

Jim Hayward
Jim Hayward

Programme Director, Smart Metering Programme

DECC

Rob Searle
Rob Searle

Smart Metering Network and Industry Lead

Telefonica - Communications Service Provider (South and Central)

John Webster
John Webster

Vice President of Marketing & Strategy, EMEA & APAC

Opower

Print Programme Download Brochure

Smart Metering Update

The Waldorf Hilton, London View details »


09:00

Welcome address by David Saunders, Managing Director, Marketforce

09:05

Chair’s opening remarks

Session One: Keeping the SMIP on track: strategic priorities

 

            Strategic Panel Discussion

  • How has the proposed change in the go-live date affected the programmes of work?
  • How can stakeholders work together to keep the current timeframe on track?
  • Moving towards the enduring phase: how can the industry properly prepare?
  • What more is required to allow the suppliers to make necessary investments?
  • In what way are cost control concerns being incorporated into the SMIP?
  • What implications does the general election have for the roll-out?
09:10

Update from the Department of Energy & Climate Change

This address will set out the Department of Energy & Climate Change’s priorities for 2015 and beyond. It will be followed by a Q & A session

Jim Hayward
Jim Hayward

Programme Director, Smart Metering Programme

DECC

09:25

Delivering a cost-effective and customer-centric roll-out

Sara-Jane Asquith
Sara-Jane Asquith

Director of Retail Transformation

SSE

09:40

Finalising the delivery plan: what does go-live look like?

Dave Broady
Dave Broady

Operations Director

Data Communications Company

09:55

Advisory session

10:15

Panel discussion

Jim Hayward
Jim Hayward

Programme Director, Smart Metering Programme

DECC

Sara-Jane Asquith
Sara-Jane Asquith

Director of Retail Transformation

SSE

Dave Broady
Dave Broady

Operations Director

Data Communications Company

Phil Hack
Phil Hack

Head of Strategic Projects & Smart Metering

UK Power Networks

10:45

Refreshments

Session Two: The smart IT infrastructure: testing and implementation

 

            Quick-fire updates:

    In this session a CSP and the DSP will outline their priorities. They will then be joined by the DCC and a supplier for a Q & A session.
11:15

A fully integrated communications system: overcoming remaining obstacles

Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva - Communications Service Provider (North)

Rob Searle
Rob Searle

Smart Metering Network and Industry Lead

Telefonica - Communications Service Provider (South and Central)

11:35

The data challenge: creating a secure and robust system

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

11:45

Advisory session

12:05

Questions

12:10

Panel discussion

Ready, set, go-live: providing an effective, secure and reliable system

  • What are the main outcomes of testing so far?
  • In what way are security concerns being incorporated into the different Test Phases?
  • Integrating effectively with suppliers’ systems: how can this be achieved?
  • Have interoperability concerns been addressed sufficiently to facilitate seamless switching?
  • 868 MHz v 2.4 GHz: are the potential gaps in coverage being addressed?
Peter Goodwin
Peter Goodwin

DCC Client Director

Arqiva - Communications Service Provider (North)

Rob Searle
Rob Searle

Smart Metering Network and Industry Lead

Telefonica - Communications Service Provider (South and Central)

Richard Hampshire
Richard Hampshire

Smart Utilities Lead

CGI - Data Service Provider

Stefan Leedham
Stefan Leedham

Industry & Government Manager

EDF Energy

Dave Broady
Dave Broady

Operations Director

Data Communications Company

12:45

Lunch

Session Three: Visualising the practicalities of mass roll-out
14:00

Building the capabilities necessary to install over 5.5 million smart meters

  • What operational processes have changed to facilitate the roll-out?
  • Lessons learned from the cross-functional teams on the ground
  • Recruiting and training enough meter installers for a project of this scale
  • Engagement on the ground: ensuring a seamless customer experience
Chris Wall
Chris Wall

Head of Operations Metering

RWE npower

14:20

Advisory session

14:40

Non-Domestic roll-out – lessons learnt and what next?

Steve Pick
Steve Pick

Smart Project Manager

British Gas Business

15:00

Questions

15:10

Panel discussion

Overcoming the operational complexities of a large scale installation

  • How has the foundation stage affected mass roll-out strategy?
  • Preparing for mass roll-out: what steps still need to be taken to ensure a smooth delivery?
  • How have concerns over hard to reach properties been incorporated into roll-out plans?
  • Are suppliers interacting sufficiently with DNOs to allow them to prepare adequately?
  • Dealing with technical issues at installation: what is best practice?
  • Time taken to complete an install: how can installers balance this with good customer engagement?
Chris Wall
Chris Wall

Head of Operations Metering

RWE npower

Steve Pick
Steve Pick

Smart Project Manager

British Gas Business

15:35

Refreshments

Session Four: Engaging customers and changing behaviour
16:05

Afternoon keynote

Leading public engagement at the national level

  • Smart Energy GB: priorities for the next 12 months
  • Working effectively with suppliers to communicate the benefits of smart meters
  • What level of engagement needs to take place before roll-out begins?
  • Educating the public on the benefits of using smart meters effectively
Claire Maugham
Claire Maugham

Director of Communications

Smart Energy GB

16:25

Ensuring the customer comes first at every stage of the smart metering service

Sarah Walker-Jones
Sarah Walker-Jones

Commercial Manager

E.ON

16:45

Don’t leave your customers behind – learn how to unlock smart meter value for consumers

  • How to adopt best practices from smart meter programs around the world
  • Making consumer engagement benefits central to the smart meter business case
  • Closing the gap between expectations and performance of smart meter rollouts
  • How to develop an ROI framework for energy consumer engagement
John Webster
John Webster

Vice President of Marketing & Strategy, EMEA & APAC

Opower

17:00

Panel discussion

Instigating behavioural change: engaging and educating a nation

  • IHDs: What is the best means of encouraging customers to interact with them?
  • How can we ensure that early enthusiasm and behaviour change is maintained?
  • What can be done to ensure vulnerable customers are also supported?
  • Could new smart home technology be a game changer? 

 

Sarah Walker-Jones
Sarah Walker-Jones

Commercial Manager

E.ON

Claire Maugham
Claire Maugham

Director of Communications

Smart Energy GB

Dr. Kathryn Buchanan
Dr. Kathryn Buchanan

Senior Research Officer

University of Essex

Senior Representative
Senior Representative

Opower

17:25

Chairman’s closing remarks

17:30

End of conference

Sponsors

Opower

www.opower.com

Working with 95+ utility partners and serving 50+ million homes and businesses across the globe, Opower is a leading provider of cloud-based software to the utility industry, and is transforming the way utilities relate to their customers. By combining data management, insightful analytics, and behavioral science, Opower's customer engagement platform positions utilities as trusted energy advisors to the customers they serve. Founded in 2007 and listed on the NYSE as OPWR, Opower is headquartered in Arlington, Virginia, with offices in San Francisco, London, Singapore and Tokyo. Opower's technology platform analyzes more than 300 billion meter reads to deliver its services, and has created enough energy savings through behavior change to power all the homes in a city of 1 million people for a year. For more information, please visit www.opower.com and follow us on Twitter at @Opower.   

 

Exhibitor

Lowri Beck

www.lowribeck.eu

Established in 1996, Lowri Beck is a trusted independent support services company providing metering, data management and contact centre services to the energy and water markets in Great Britain.

Lowri Beck are able to offer a wide range of Smart and Traditional metering related services including:

  • Gas & Electricity Meter Reading
  • Dual Fuel Meter Installation & Maintenance
  • Data Management
  • Meter Asset Provision
  • Smart Metering
  • AMR to I&C Markets
  • Outsourced Contact Centre services

 

As an accredited non-half hourly electricity Meter Operator (MOP) and gas Meter Asset Manager (MAM) in addition to Data Retrieval (DR), Data Collection (DC) and Data Aggregation (DA), Lowri Beck are able to provide a full end-to-end dual fuel metering solutions.

Lowri Beck have a dual site 180 seat Contact Centre in the North West of England which can provide a combination of inbound and outbound call & data resolutions. Together with this, Lowri Becks mobile technology systems enable field data capture in any part of the UK.

Lowri Becks key strengths are flexibility and partnering, committed to working closely with our clients, to deliver tailored cost effective solutions, which do not compromise quality, safety or service delivery.

For more information 

Please visit www.lowribeck.co.uk or alternatively contact lbenquiries@lowribeck.co.uk

 

Media Partner

New Power

www.newpower.info/

New Power is the key information resource for any organisation with a financial interest in the UK energy sector. 

Subscription includes:   

  • Searchable online data on around 1500 power projects in operation and in the development pipeline in the UK and Ireland, continuously updated.
  • News and comment 
  • Expert analysis of the UK energy industry in our monthly report
  • Well-informed opinion on industry issues
  • Interviews with UK energy industry leaders

For subscription details and a sample email subscriptions@newpower.info

 

The Energy and Utilities Alliance

www.eua.org.uk/

The Energy and Utilities Alliance (EUA) provides a leading industry voice helping shape the future policy direction within the sector. Using its wealth of expertise and over 100 years of experience, it acts to further the best interests of its members and the wider community in working towards a sustainable, energy secure and efficient future.

EUA has five organisational divisions - Utility Networks, the Heating and Hotwater Industry Council (HHIC), the Industrial & Commercial Energy Association (ICOM), the Hot Water Association (HWA) and the Manufacturers’ Association of Radiators and Convectors (MARC).

For more information see the website www.eua.org.uk or contact Caroline Taylor caroline@eua.org.uk

 
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VAT charged at United Kingdom 20%

  • Please select your preferred currency for payment and invoicing
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  • 15% discount for 3 or more attendees (added automatically)
Attendees Until 01/05/15 Until 05/06/15 Standard rate
Energy Suppliers Rate* £395.00 + VAT
= £474.00
£495.00 + VAT
= £594.00
£595.00 + VAT
= £714.00
Standard Rate £745.00 + VAT
= £894.00
£845.00 + VAT
= £1,014.00
£945.00 + VAT
= £1,134.00
Subtotal 5 £995 + VAT
= £1,194.00
£1,105 + VAT
= £1,422.05
£1,205 + VAT
= £1,660.05
Discount   - £0 + VAT
- £0
TOTAL 8 £7,960 + VAT
= £9,552.00

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*This rate is only available to licensed energy suppliers and distribution network operators currently operating in the UK market. It will be awarded at the discretion of the conference organiser whose decision is final.

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