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The Future of General Insurance is the must-attend forum for key-players of the insurance industry, bringing together over 300 CEOs and executive figures from regulation, government and insurance, to discuss the strategic issues that will have the greatest impact on the future of insurance.

Insurance Analytics
opens the 3-day event with over 100 industry leaders coming together to understand the power of analytics in insurance. Join discussions on how analytics can boost profits and minimise costs across all departments.

Browse the speakers across the three days

See the programme here »

This year’s 3-day agenda features:

  • Brand new speakers, including the CEOs of Aviva and Swinton
  • Fresh insights from the FCA and the government
  • The latest from the CMA on their investigation of the motor market
  • Industry case studies on mobile and the future role of digital
  • An Innovation Forum exploring the future impact of emerging technologies
  • 6 focused streams on fraud, risk, distribution, claims, products and brands
  • Insights from outside the industry including the travel industry, Visa and Macmillan Cancer Support
  • Evening’s entertainment, featuring Kevin Keegan

Kevin Keegan
Kevin Keegan
Former Player & Manager

Liverpool FC & England

Evening Speaker

After the first day of The Future of General Insurance we are delighted to annouce the Liverpool and England footballing legend Kevin Keegan will be joining us to discuss an eventful career in football and the lessons he’s learned along the way.

As developments in regulation, technology and customer appetite impact upon the UK's insurance industry, The Future of General Insurance conference returns to provide you with a timely updates and key insights on the topics essential to driving success in a rapidly evolving environment.

Over these two days you’ll meet with a host of CEOs and senior figures from across insurance providers, the FCA, CMA and the government. We aim to make the event as interactive as possible so you will have the chance to engage with peers during 6 hours of dedicated networking sessions and get your key questions answered in panel discussions, mobile voting and cross-sector streams. 

Topics for discussion include:

  • Customer experience, trust-building and the future customer with the CEOs from Swinton, Aviva, Allianz and Moneysupermarket.com
  • Excellence in insurance, and future industry expectations from the Government and the FCA
  • A spotlight on the motor market with an update from the Competition & Markets Authority
  • Future innovations in insurance, from future technologies, smart homes and 3D printing to digitisation
  • Disruption in the market – with case studies on P2P models and making insurance social

The Future of General Insurance speakers include:

Professor Alasdair Smith
Professor Alasdair Smith

Deputy Chair, CMA Panel

Competition and Markets Authority

Maurice Tulloch
Maurice Tulloch

Chief Executive Officer, UK & Ireland

Aviva

Christophe Bardet
Christophe Bardet

Chief Executive Officer

Swinton Insurance

Peter Plumb
Peter Plumb

Chief Executive Officer

Moneysupermarket.com

Amanda Blanc
Amanda Blanc

Chief Executive Officer

AXA Commercial Lines

Simon Green
Simon Green

Head of General Insurance and Protection

FCA


>> View the full programme

Now in its 2nd year, Insurance Analytics is the opening day of the The Future of General Insurance, the insurance industry’s leading event. Insurance Analytics offers leading representatives of the industry a chance to uncover strategies for using data to drive profitability, from tackling fraud to deepening customer relations.

Reasons to attend:

  • Discover the boardroom’s future analytics strategy
  • Understand every department’s vision for analytics
  • Learn how analytics can be used to deepen customer relations
  • Network with the industry’s key-players
  • Hear case-studies from the US and out-of-industry firms

Insurance Analytics speakers include:

Craig Parfitt
Craig Parfitt

Head of Analytics and Management Information

ACE European Group

David Williams
David Williams

Managing Director, Underwriting

AXA Commercial Lines

Manuela Pifani
Manuela Pifani

Head of Customer Strategy and Experience

Direct Line Group

Paul Middle
Paul Middle

Head of Telematics

RSA Group

Neil Clutterbuck
Neil Clutterbuck

Director, Underwriting & Technical

Allianz Commercial

James Russell
James Russell

Head of Commercial Claims Transformation

Aviva


>> View the full programme

Professor Alasdair Smith
Professor Alasdair Smith

Deputy Chair, CMA Panel

Competition and Markets Authority

Maurice Tulloch
Maurice Tulloch

Chief Executive Officer, UK & Ireland

Aviva

Peter Plumb
Peter Plumb

Chief Executive Officer

Moneysupermarket.com

Kevin Keegan
Kevin Keegan

Former Player & Manager

Liverpool FC & England

Simon Green
Simon Green

Head of General Insurance and Protection

Financial Conduct Authority

Jonathan Evans MP
Jonathan Evans MP

Chairman

All Party Parliamentary Group on Insurance and Financial Services

Christophe Bardet
Christophe Bardet

Chief Executive Officer

Swinton Insurance

Amanda Blanc
Amanda Blanc

Chief Executive Officer

AXA Commercial Lines and Personal Intermediary

Andy Watson
Andy Watson

Chief Executive Officer

Ageas UK

Peter Hubbard
Peter Hubbard

Group Chief Executive

UK General Insurance

Nicolas Aubert
Nicolas Aubert

Chief Operating Officer, EMEA, AIG

AIG

Neil Brettell
Neil Brettell

General Manager, Retail Division

Allianz Group

Ian Hood
Ian Hood

Group Digital Director

RSA

Paul Wishman
Paul Wishman

Group eCommerce Director

LV=

Ian Thompson
Ian Thompson

Chief Claims Officer, GI Europe

Zurich Insurance

Dr. Sebastian Herfurth
Dr. Sebastian Herfurth

Founder and Chief Executive Officer

Friendsurance

Mark Evans
Mark Evans

Marketing Director

Direct Line Group

Alan Thomas
Alan Thomas

Sales Director, UK & Ireland

Hiscox

Paul Jewell
Paul Jewell

Chief Underwriting Officer

Towergate

Stephen Wilcox
Stephen Wilcox

Chief Risk Officer, UK

Allianz

Bob Skerrett
Bob Skerrett

UK Telematics Director

RSA Group

Ed Rochfort
Ed Rochfort

Product Director

Carrot Insurance

Steven Mendel
Steven Mendel

Founder & Chief Executive Officer

Bought By Many

Gareth McChesney
Gareth McChesney

Director, Personal Lines Pricing and Underwriting

Zurich Insurance

Keith Wade
Keith Wade

Chief Economist

Schroders

Martin Ashfield
Martin Ashfield

Head of Commercial and Property Claims

AXA Group

Leonard Brimson
Leonard Brimson

EMEA Regional Head, Global Investigative Services

AIG

Jon Cawley
Jon Cawley

Head of Claims

Towergate Insurance

Gerald McLarnon
Gerald McLarnon

Marketing Director

Swinton Insurance

Chris Dixon
Chris Dixon

Head of Motor Division

Chaucer Insurance

Caroline van den Bos
Caroline van den Bos

Head of Insight

RSA Group

Annarita Roscino
Annarita Roscino

Head of Analytical Development

Zurich Insurance

Jeremy Trott
Jeremy Trott

Head of Operations, Claims

Allianz Insurance

Adele Sumner
Adele Sumner

Head of Fraud Intelligence & Strategic Development

RSA Group

Professor Christopher Barnatt
Professor Christopher Barnatt

Associate Professor of Computing and Future Studies

Nottingham Business School

Rohit Talwar
Rohit Talwar

Chief Executive

Fast Future

John Beadle
John Beadle

UK Counter Fraud Manager

RSA

Nigel Turner
Nigel Turner

Director of Programme Management and Business Development, UK & Ireland

Carlson Wagonlit Travel

Susan Furnell
Susan Furnell

Former Strategy Manager

British Gas Connected Homes

Craig Parfitt
Craig Parfitt

Head of Analytics & Management Information

ACE European Group

Manuela Pifani
Manuela Pifani

Head of Customer Strategy and Experience

Direct Line Group

David Williams
David Williams

Managing Director, Underwriting

AXA Commercial Lines & Personal Intermediary

Paul Middle
Paul Middle

Head of Telematics

RSA Group

James Russell
James Russell

Head of Commercial Claims Transformation

Aviva

Will Price
Will Price

Commercial Director

BGL Group

Neil Clutterbuck
Neil Clutterbuck

Director, Underwriting & Technical

Allianz Commercial

Gary Nuttall
Gary Nuttall

Head of Business Intelligence

Chaucer Syndicates

Steve Jackson
Steve Jackson

Head of Financial Crime

Covéa Insurance

Lisa Powis-McPherson
Lisa Powis-McPherson

Chief Executive Officer

Fresh! Insurance Services Group

Gordon Rutherford
Gordon Rutherford

Head of Marketing & eCommerce, Commercial Direct & Partnerships

AXA Commercial Lines and Personal Intermediary

Bob Spencer
Bob Spencer

Head of Claims Counter Fraud

Direct Line Group

Crispin Rogers
Crispin Rogers

Senior Vice President, Loyalty and Merchant Analytics

Visa Europe

Clara Avery
Clara Avery

Head of Research & Insight

Macmillan Cancer Support

Senior Representative
Senior Representative

Tata Consultancy Services

Senior Representative
Senior Representative

Octo Telematics

Senior Representative
Senior Representative

Guidewire

James Dalton
James Dalton

Assistance Director, Head of Motor and Liability

ABI

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Print Programme

Insurance Analytics

09:00

Welcome address by Juliet Knight, Director, Marketforce

09:05

Chairman’s opening remarks

Session One: Leaders’ forum – Big Data; Big Opportunity
09:10

The opportunities for analytics in each department

Will Price
Will Price

Commercial Director

BGL Group

09:30

Advisory session

09:50

Gaining boardroom support for the analytics agenda

Craig Parfitt
Craig Parfitt

Head of Analytics & Management Information

ACE European Group

10:10

Panel Discussion and Questions

Forecasting the role of analytics in driving profits

  • To what extent will analytics become a prerequisite of driving profits?
  • What will be the board and shareholders’ key focus areas for the future of analytics?
  • How great a priority will analytics be over the next year?
  • Where do the key opportunities for analytics lie? Claims, risk, underwriting or marketing?
  • What role will analytics play in differentiating service?
Craig Parfitt
Craig Parfitt

Head of Analytics & Management Information

ACE European Group

Will Price
Will Price

Commercial Director

BGL Group

Gary Nuttall
Gary Nuttall

Head of Business Intelligence

Chaucer Syndicates

10:40

Refreshments

Session Two: Unearthing meaningful insight from data
11:10

Finding a needle in a haystack: capturing useful data

  • How can the volume of data best be overcome?
  • Internal vs. external data – where should insurers focus their attention?
  • How can insurers effectively measure data quality?
  • How can analytics teams overcome the problem of unstructured data?
  • How might digitisation open up new data opportunities?
Steve Jackson
Steve Jackson

Head of Financial Crime

Covéa Insurance

11:30

Advisory session


A spotlight on data sources

In this session, three experts from the industry will discuss the data opportunities available in telematics, social media, and mobile. How can each data source be utilised to meet its full potential and how might future technological advancements open up new analytics opportunities?

11:50

Case Study: Telematics

Turning telematics data into business intelligence, from pricing to fraud

Paul Middle
Paul Middle

Head of Telematics

RSA Group

12:05

Case Study: Social Media

Sourcing insight from social media

Gordon Rutherford
Gordon Rutherford

Head of Marketing & eCommerce, Commercial Direct & Partnerships

AXA Commercial Lines and Personal Intermediary

12:20

Case Study: Mobile

Making the most of mobile data

James Russell
James Russell

Head of Commercial Claims Transformation

Aviva

12:35

Questions

12:55

Lunch

Session Three: Turning insight into action – best practice from each department
14:10

Interview: Using data to tackle fraud

  • What opportunities does analytics offer the industry when tackling fraud?
  • What data sources hold the key to improving detection and prevention?
  • How can underwriters work better with claims to improve prevention?
David Williams
David Williams

Managing Director, Underwriting

AXA Commercial Lines & Personal Intermediary

Bob Spencer
Bob Spencer

Head of Claims Counter Fraud

Direct Line Group

14:30

Case Study: Enhancing accuracy, precision and efficiency in underwriting

  • How much of a difference to current pricing are new data sources likely to make?
  • What are the key challenges to success in using analytics to improve risk modelling?
  • How can underwriting departments improve real-time analytics?
Neil Clutterbuck
Neil Clutterbuck

Director, Underwriting & Technical

Allianz Commercial

14:50

Building a customer journey based on insight

In an increasingly competitive market, customer insight can offer insurers an opportunity to improve customer retention and to up-sell and cross-sell more strategically. In this presentation, the Head of Customer Strategy and Experience at Direct Line Group will share the lessons learned in using analytics to create and utilise lasting customer relationships.

Manuela Pifani
Manuela Pifani

Head of Customer Strategy and Experience

Direct Line Group

15:10

Advisory session

15:30

Questions

15:35

Refreshments

Session Four: Creating the right operational frame-work
16:00

Peer-to-Peer Discussion

In this session, delegates will divide into two zones to discuss creating an environment that will enable deeper insight. Zone 1 will discuss sourcing and retaining talent in analytics, while zone 2 will discuss creating the right systems, processes and culture. A spokesperson from each zone will then feed back conclusions to the chairman.

Zone 1: Sourcing talent for the analytics era

  • What are the key people qualities needed to drive success in the analytics space?
  • What strategies are key to sourcing and retaining the top talent?
  • How can insurers best nurture analytics skills in their current workforce?

Zone 2: Creating the right systems, processes and culture

  • How can the industry best deal with existing legacy infrastructure?
  • Should analytics functions be outsourced or should capabilities be built in-house?
  • What form of incentivisation is needed to put analytics at the heart of a firm?
16:20

Advisory session

16:40

Panel Discussion and Questions: Driving an holistic approach to customer data

  • How can departments close data silos to gain a 360 degree view of the customer?
  • What is the greatest impediment to cross-departmental collaboration?
  • How can insurers aggregate data in one place?
  • To what extent can competitive advantage be derived from non-propriety data?
  • How might future EU Data Protection regulation change data ownership?
Lisa Powis-McPherson
Lisa Powis-McPherson

Chief Executive Officer

Fresh! Insurance Services Group

David Williams
David Williams

Managing Director, Underwriting

AXA Commercial Lines & Personal Intermediary

Bob Spencer
Bob Spencer

Head of Claims Counter Fraud

Direct Line Group

Neil Clutterbuck
Neil Clutterbuck

Director, Underwriting & Technical

Allianz Commercial

Session Five: The future of analytics – perspectives from outside the industry
17:10

Case study - Visa

Crispin Rogers
Crispin Rogers

Senior Vice President, Loyalty and Merchant Analytics

Visa Europe

17:25

Case study – Macmillan Cancer Support

Clara Avery
Clara Avery

Head of Research & Insight

Macmillan Cancer Support

17:40

Questions

17:45

Chairman’s closing remarks and end of conference

General Insurance Day 1

09:00

Welcome address by Juliet Knight, Director, Marketforce

09:05

Chairman’s opening remarks

Session One: Leader’s Forum – Meeting the needs of tomorrow’s customer
09:10

Meeting the needs of the future customer

Maurice Tulloch
Maurice Tulloch

Chief Executive Officer, UK & Ireland

Aviva

09:25

Repairing trust – delivering on promises in times of need

Christophe Bardet
Christophe Bardet

Chief Executive Officer

Swinton Insurance

09:40

Creating a winning customer experience

Neil Brettell
Neil Brettell

General Manager, Retail Division

Allianz Group

09:55

Advisory session

10:10

Panel Discussion and Questions

  • How might customer appetite change and how will insurers need to evolve?
  • Where should the balance lie between raising premiums and cutting costs?
  • Which new technologies offer the greatest potential to boost profitability?
  • How should insurers differentiate service and products to win the future customer?
  • How can the insurance industry improve industry reputation and build customer trust?
  • What enhanced role can aggregators play in ensuring customers finds the fairest deals?
  • How might the FCA’s investigation into aggregators and brokers impact distribution?
  • Which aspects of regulation and legislation will present the greatest challenge in 2015?
Peter Plumb
Peter Plumb

Chief Executive Officer

Moneysupermarket.com

Maurice Tulloch
Maurice Tulloch

Chief Executive Officer, UK & Ireland

Aviva

Christophe Bardet
Christophe Bardet

Chief Executive Officer

Swinton Insurance

Neil Brettell
Neil Brettell

General Manager, Retail Division

Allianz Group

10:40

Refreshments

Session Two: Digitising insurance

As alternative channels continue to gain traction, the digital revolution offers the industry an opportunity to improve service, gain deeper insight and cross-sell more effectively.  In this session, senior representatives from the industry will discuss strategies for success in an increasingly mobile and omni-channel world.

11:10

Channel strategy in the Digital Age

  • Where should investment be targeted to meet customer’s changing expectations?
  • How can integrated and consistent service across multiple channels best be achieved?
  • What can be learned from omni-channel approaches adopted in other sectors?
Amanda Blanc
Amanda Blanc

Chief Executive Officer

AXA Commercial Lines and Personal Intermediary

11:30

Advisory session

Senior Representative
Senior Representative

Tata Consultancy Services

11:50

Case study: RSA’s mobile app

Insurance in the age of the iPhone – measuring the success of a mobile app

Ian Hood
Ian Hood

Group Digital Director

RSA

12:10

Panel Discussion and Mobile Voting

The future of channel development

Delegates will now have the opportunity to vote on a series of questions using their mobile devices. The panel will discuss poll results as they appear. Themes covered in the session will include:

  • Which channels will prove to be the most popular?
  • How fast will customer appetite for mobile apps grow in the future?
  • Could digitisation remove the need for face-to-face and on-the-phone support?
  • Omni-channel versus multi-channel: what will the future customer expect?
  • What are the greatest barriers to achieving full omni-channel integration?
  • How likely is board investment in omni-channel strategy over the next year?
Jeremy Trott
Jeremy Trott

Head of Operations, Claims

Allianz Insurance

Paul Wishman
Paul Wishman

Group eCommerce Director

LV=

Ian Hood
Ian Hood

Group Digital Director

RSA

Amanda Blanc
Amanda Blanc

Chief Executive Officer

AXA Commercial Lines and Personal Intermediary

Senior Representative
Senior Representative

Tata Consultancy Services

12:40

Lunch sponsored by Tata Consultancy Services

Session Three: Streams
Stream A: Forecasting the future of distribution Stream B: Tackling fraud; minimising claims leakage Stream C: Managing risk and capital
View full stream » View full stream » View full stream »

13:55 Case Study: The travel industry’s response to disruptive models in distribution

Nigel Turner

Director of Programme Management and Business Development, UK & Ireland

Carlson Wagonlit Travel

14:15 Questions

14:20 Advisory session

14:40 Panel Discussion: Capturing the customer in a changing distribution landscape

Alan Thomas

Sales Director, UK & Ireland

Hiscox

Gerald McLarnon

Marketing Director

Swinton Insurance

13:55 Winning the war on leakage

Ian Thompson

Chief Claims Officer, GI Europe

Zurich Insurance

14:10 Advisory session

14:30 Forecasting future fraud threats

Leonard Brimson

EMEA Regional Head, Global Investigative Services

AIG

14:45 Next steps in fraud prevention

Adele Sumner

Head of Fraud Intelligence & Strategic Development

RSA Group

John Beadle

UK Counter Fraud Manager

RSA

15:05 Questions

13:55 Using analytics to improve efficiency and accuracy in pricing and underwriting

Annarita Roscino

Head of Analytical Development

Zurich Insurance

14:10 The impact of the economy on underwriting, risk and capital

Keith Wade

Chief Economist

Schroders

14:30 Advisory session

14:50 Keeping a hold on operational risk

Stephen Wilcox

Chief Risk Officer, UK

Allianz

15:05 Questions

Session Four: Streams
Stream D: Product innovation in insurance Stream E: The Future of Claims - driving excellence in a changing landscape Stream F: Attracting and retaining the future customer
View full stream » View full stream » View full stream »

15:15 Case Study: More Th>n

Bob Skerrett

UK Telematics Director

RSA Group

15:30 Advisory Session

Senior Representative

Octo Telematics

15:50 Panel Discussion: From crowd-sourcing to online portals - routes to developing customer-centric products

Bob Skerrett

UK Telematics Director

RSA Group

Steven Mendel

Founder & Chief Executive Officer

Bought By Many

Dr. Sebastian Herfurth

Founder and Chief Executive Officer

Friendsurance

Senior Representative

Octo Telematics

16:20 Refreshments

15:15 Adapting to the legacy of the MoJ reforms

15:30 Advisory session

Senior Representative

Guidewire

15:50 Panel Discussion: Putting the customer at the heart of claims

Jon Cawley

Head of Claims

Towergate Insurance

Martin Ashfield

Head of Commercial and Property Claims

AXA Group

Senior Representative

Guidewire

16:20 Refreshments

15:15 Gaining accurate customer insight

Caroline van den Bos

Head of Insight

RSA Group

15:30 Advisory session

15:50 Case Study: Direct Line Group

Mark Evans

Marketing Director

Direct Line Group

16:10 Questions

16:20 Refreshments

Session Five: Keynote closing addresses

Delegates will be served champagne at their tables while listening to the Chairman of the All Party Parliamentary Group on Insurance and Financial Services.

16:50

Setting the bar for the future of insurance – the view from the government

Jonathan Evans MP
Jonathan Evans MP

Chairman

All Party Parliamentary Group on Insurance and Financial Services

17:10

Questions

Session Six: The evening’s entertainment
17:20

Special Guest: Kevin Keegan, former footballer and manager

Kevin Keegan
Kevin Keegan

Former Player & Manager

Liverpool FC & England

17:50

Questions

17:55

Chairman’s closing remarks and end of day 1

General Insurance Day 2

09:00

Chairman’s opening remarks

09:05

Keynote Opening Address: Meeting the client’s needs in challenging market conditions

Nicolas Aubert
Nicolas Aubert

Chief Operating Officer, EMEA, AIG

AIG

Session Seven: Meeting the expectations of a new regulatory era
09:25

The FCA’s future expectations of the insurance industry

Simon Green
Simon Green

Head of General Insurance and Protection

Financial Conduct Authority

09:45

Treating the customer fairly – meeting future regulatory expectations

Peter Hubbard
Peter Hubbard

Group Chief Executive

UK General Insurance

10:05

Advisory session

10:25

Panel Discussion and Questions: The outlook for profitability in a changing regulatory landscape

  • How will the new regulatory structure impact the future of insurance?
  • How can insurers effectively align their approach with the FCA’s requirements?
  • To what extent has the drive for compliance depressed insurers’ bottom lines?
  • Measuring the progress of Solvency II: how does the market need to prepare?
  • How might the CC’s investigation impact the motor market?
  • From add-ons to aggregators: how might a regulatory onslaught affect consumer opinion?
  • To what extent is the market adequately prepared for future regulatory changes?
Andy Watson
Andy Watson

Chief Executive Officer

Ageas UK

Nicolas Aubert
Nicolas Aubert

Chief Operating Officer, EMEA, AIG

AIG

Simon Green
Simon Green

Head of General Insurance and Protection

Financial Conduct Authority

Peter Hubbard
Peter Hubbard

Group Chief Executive

UK General Insurance

10:55

Refreshments

Session Eight: A spotlight on the motor market
11:20

An update from the Competition and Markets Authority

Professor Alasdair Smith
Professor Alasdair Smith

Deputy Chair, CMA Panel

Competition and Markets Authority

11:40

Questions

11:45

Advisory session

12:05

Panel Discussion

Driving profits in the motor market

  • Is the motor market “dysfunctional”? How can insurers boost profitability?
  • To what extent could telematics restore profitability in the motor market?
  • Will the take-up of telematics continue to increase and what needs to be done?
  • How might telematics data transform marketing, claims and underwriting?
  • Who owns the data? The insurer, the customer, the provider or the manufacturer?
  • How is regulatory intervention likely to affect profitability in the motor market?
Ed Rochfort
Ed Rochfort

Product Director

Carrot Insurance

Chris Dixon
Chris Dixon

Head of Motor Division

Chaucer Insurance

Gareth McChesney
Gareth McChesney

Director, Personal Lines Pricing and Underwriting

Zurich Insurance

Professor Alasdair Smith
Professor Alasdair Smith

Deputy Chair, CMA Panel

Competition and Markets Authority

James Dalton
James Dalton

Assistance Director, Head of Motor and Liability

ABI

12:35

The future of driverless cars

Rohit Talwar
Rohit Talwar

Chief Executive

Fast Future

12:55

Questions

13:00

Lunch

Session Nine: Innovation forum – tracking the growth of tomorrow’s technologies
14:15

The future of 3D printing

Professor Christopher Barnatt
Professor Christopher Barnatt

Associate Professor of Computing and Future Studies

Nottingham Business School

14:35

The future of smart homes

Susan Furnell
Susan Furnell

Former Strategy Manager

British Gas Connected Homes

14:55

Advisory session

Senior representative, CGI Group

15:15

Questions

Session Ten: Predicting the disruption of insurance norms
15:25

Case Study: Friendsurance

Embracing the P2P model

Friendsurance takes the P2P lending model and applies it to insurance. Customers can collect online and create a collective risk pool. Customers never pay more than their premium and in January alone, 94% of its customers received cash back.  What are the benefits of this model and how does it work? Does this form of disintermediation of insurers have the potential to become a mass market model?

Dr. Sebastian Herfurth
Dr. Sebastian Herfurth

Founder and Chief Executive Officer

Friendsurance

15:40

Case Study: Bought By Many

Insurance made social

Bought By Many uses social media to level the insurance playing field for customers by connecting people with similar insurance needs into groups. How is social media changing customer engagement and what does the future of crowd-sourcing look like?

Steven Mendel
Steven Mendel

Founder & Chief Executive Officer

Bought By Many

15:45

Panel Discussion and Questions

What is the future of general insurance?

  • Which new technologies will have the great impact on insurance?
  • Where will the impact of social media be most keenly felt in the long term?
  • What kind of new players have the greatest potential to transform the market?
  • How should insurers respond to emerging consumer technologies?
  • How can underwriting, claims and marketing prepare for future innovations?
Professor Christopher Barnatt
Professor Christopher Barnatt

Associate Professor of Computing and Future Studies

Nottingham Business School

Rohit Talwar
Rohit Talwar

Chief Executive

Fast Future

Paul Jewell
Paul Jewell

Chief Underwriting Officer

Towergate

16:15

Chairman’s closing remarks and close of conference

Sponsors

Bellis-Jones Hill

www.bellisjoneshill.com

Bellis-Jones Hill is a corporate performance management solutions provider specialising in Business Intelligence, Analytics, Big Data and Costing.

We have extensive experience in financial services and our clients include Barclays, HomeServe, RSA, Thomson Reuters and Skandia.

We are also an Elite QlikView partner.

 

CDL

www.cdl.co.uk

CDL is one of the UK’s leading insurance software houses, specialising in technology to drive efficiency and profitability in the high volume retail insurance sector. It has a strong track record of innovation, consistently anticipating consumer purchasing trends and delivering powerful technology that enables insurance retailers to capitalise on them. It provides leading edge online, aggregator, mobile, self-service, telematics, business intelligence and data enrichment solutions. 

 

CGI

www.cgi.com

With 69,000 professionals operating in 400 offices and 40 countries, CGI fosters local accountability for client success while bringing global delivery capabilities to clients' front doors. Founded in 1976, CGI applies a disciplined delivery approach that has achieved an industry-leading track record of on-time, on-budget projects. Our high-quality business consulting, systems integration and outsourcing services help clients leverage current investments while adopting new technology and business strategies that achieve top results.

 

Guidewire

www.guidewire.com

Guidewire builds software products that help Property/Casualty insurers replace their legacy core systems and transform their business. Designed to be flexible and scalable, Guidewire products enable insurers to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™ provides the core systems used by insurers as operational systems of record. Additional products provide support for data management, business intelligence, anytime/anywhere access and guidance and monitoring. More than 150 Property/Casualty insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC.

 

Octo Telematics

www.octotelematics.com

Octo Telematics is the global leader in Insurance Telematics Services. Octo focuses on growing the value of the Insured to create sustainable value for Insurance Companies. The Octo Solution uses the Power of Big Data to deliver actionable insight across Claims Management, Pricing and Customer Assistance for the benefit of our Insurance Partners.

Octo – The reliable way

  • 12 years of Flawless Execution in the Insurance Industry
  • 2.8 Million Worldwide Active Customers on the Road
  • Up to 172.687 new customers in a month
  • 122 Worldwide Insurance Partners, Car Makers and Rental companies
  • 72.000 data points recorded, processed and stored every minute
  • 121 Billion data points analyzed to deliver insight to our Partners
 

Polaris FT

www.polarisFT.com

Polaris Financial Technology Limited is a global leader in Financial Technology for Insurance and Banking and own the largest set of Intellectual Properties in the form of the comprehensive product suite, Intellect® which is the world's first pure play Service Oriented Architecture (SOA) based application suite for insurance and banking.

We have 40 relationship offices across 30 countries, six (6) international development centres and eight (8) fully owned business solution centres. Polaris has a talent strength of over 13,000 solution architects, domain and technology experts.

Our Insurance products bring leading edge business solutions to transform insurance carriers and improve their competitiveness. With 7 of the top 10 insurance carriers as customers; Polaris Insurance has been developing innovative insurance solutions to lower operating expenses and increase premium volumes and margins for the last two decades. We continue to increase carrier performance with a portfolio featuring Intellect™ Claims, Intellect™ Service & Distribution Exchange and Intellect™ Underwriting Workstation. Our products not only cover the full value chain, from front office distribution, to underwriting and claim, but also across P&C/General, Life, Annuities and Health.

See how Polaris has achieved faster ROI with a lower risk, by maximizing existing assets at http://www.polarisft.com/insurance/Products & Services

 

Sapiens

www.sapiens.com

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with an emerging focus on the broader financial services sector. We offer core, end-to-end solutions for the general insurance, property & casualty, life, pension and annuities markets, and business decision management software, globally. We have a track record of over 30 years in delivering superior software solutions to more than 100 financial services organizations. Our team of more than 900 professionals operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA and Asia Pacific. For more information please visit: www.sapiens.com.

 

Tata Consultancy Services (TCS)

www.tcs.com

Globally, TCS has been delivering innovative IT services and business solutions to insurers for more than three decades and is currently a strategic partner for the UK's top 7 insurance organisations on business critical IT & Infrastructure, Consultancy, HR and F&A Outsourcing and Claims Management claims processing engagements. TCS provides business support services through our FSA-regulated subsidiary Diligenta in the UK.

 

Exhibitors

Salesforce

www.salesforce.com

Salesforce.com is the world’s largest provider of customer relationship management (CRM) software.

Salesforce1 is the new social, mobile and cloud customer platform built to transform how companies sell, service and market for the Internet of Customers. It is the first CRM platform for everyone—developers, ISVs, end users, admins and customers—to go social, mobile and cloud. Now every company can connect with their customers in a whole new way and unlock greater levels of growth, innovation and success.    

 
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VAT charged at 20%

Please select the rate applicable to you:

Attendees Until 01/08/14 Until 17/10/14 Standard rate
3-Day Pass £1,545.00 + VAT
= £1,854.00
£1,545.00 + VAT
= £1,854.00
£1,695.00 + VAT
= £2,034.00
2-Day Pass
For The Future of General Insurance only
£1,245.00 + VAT
= £1,494.00
£1,245.00 + VAT
= £1,494.00
£1,395.00 + VAT
= £1,674.00
1-Day Pass
For Insurance Analytics only
£795.00 + VAT
= £954.00
£795.00 + VAT
= £954.00
£895.00 + VAT
= £1,074.00
Subtotal 5 £995 + VAT
= £1,194.00
£1,105 + VAT
= £1,422.05
£1,205 + VAT
= £1,660.05
Discount   - £0 + VAT
- £0
TOTAL 8 £7,960 + VAT
= £9,552.00

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